Service Desk/Management Menu for Jira
Adds a Jira navigation menu listing Service projects available to users permitted to create issues.
it.LabFree
Q Collapse for Jira Service Management
by celix Solutions GmbHAtlassianFree
Create and collapse multi-level queues in Jira Service Management using nested structures and drag-and-drop ordering.
PRICINGFree
DEPLOYMENTData Center · Server
CATEGORYIT support and service
UPDATED ON MARKETPLACE
What it does
The plugin creates hierarchical queues in Jira Service Management, with controls to show or collapse individual levels. Sub-queues can be generated with a shortcut, and queue structures can be rearranged by drag and drop. It preserves collapsed queue states across visits and requires no configuration.
Key capabilities
from the Atlassian Marketplace listingHierarchical queues
Creates multi-level queue structures with sub-levels.
Queue collapsing
Shows or collapses queue levels with a click.
Drag-and-drop ordering
Rearranges the queue structure through drag and drop.
Saved queue states
Remembers which queues were collapsed across visits.
How it compares
Q Collapse for Jira Service Management is free and supports data-center and server deployment. Service Desk/Management Menu for Jira is also free but supports server deployment, while Service Desk Queues Extension is free and supports data-center deployment. Lineup – Service Management Queues for Jira, JSM and Queues for Jira & JSM use freemium pricing; Lineup supports cloud deployment, while Queues for Jira & JSM supports cloud, server and data-center deployment.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Free | Data Center · Server | |
| Service Management | Paid | Cloud | |
| Service Desk/Management Menu for Jira | Free | Server | |
| Service Desk Queues Extension | Free | Data Center | |
| Lineup – Service Management Queues for Jira, JSM | Freemium | Cloud | |
| Queues for Jira & JSM | Freemium | Cloud · Data Center · Server |
In the catalog
495 plugins in Jira · IT support and service
Price distribution: 157 free, 126 freemium, 212 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Data Center · Server
Pricing
Free
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What the vendor says
«The Queue Collapse plugin allows you to easily create a multi-level queue and collapse any structure level with a single click -- for a perfect overview of your Service Desk. With a shortcut you can quickly generate sub-queues and have the possibility to rearrange the structure using drag-and-drop. Queue Collapse also …»