Issue Read Status

by DC FactoryAtlassianPaid

Marks Jira issues as unread when they are updated after being viewed, including dashboards, filters, and Service Desk queues.

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PRICINGPaid
DEPLOYMENTData Center · Server
CATEGORYIT support and service
UPDATED ON MARKETPLACE
Issue Read Status — screenshot from the Atlassian Marketplace listing

What it does

Marks Jira issues as read and identifies issues with new activity. An issue becomes unread again when it is updated after being viewed. Unread indicators appear across Jira dashboards, issue filters, and Service Desk queues.

Key capabilities

from the Atlassian Marketplace listing

Unread issue indicators

Indicates unread issues across Jira areas.

Update-based status

Marks an issue as unread again when it is updated after being viewed.

Dashboard indicators

Shows unread issues on Jira dashboards.

Filter indicators

Shows unread issues in issue filters.

Service Desk queues

Shows unread issues in Service Desk queues.

How it compares

Issue Read Status is a paid Jira add-in deployed on data center and server, while Mail Handler for Jira, Service Desk, Service Management is free and deployed on cloud. JSM Queue Radar is freemium and cloud-deployed, whereas Issue Read Status was updated in Nov 2025 and JSM Queue Radar was updated in Jun 2026. HR ORG Workflow supports data center and cloud deployment, is free, and was updated in Nov 2024.

NamePricingDeploymentUpdated
Issue Read Statusthis pluginPaidData Center · Server
Mail Handler for Jira, Service Desk, Service ManagementFreeCloud
JSM Queue RadarFreemiumCloud
HR ORG WorkflowFreeCloud · Data Center

In the catalog

495 plugins in Jira · IT support and service

Price distribution: 157 free, 126 freemium, 212 paid

Pricing & deployment

Platform
Atlassian
Product
Jira
Deployment
Data Center · Server
Pricing
Paid

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What the vendor says

«Indicate unread issues across all areas of Jira to ensure you stay updated effortlessly. When an issue is updated after you've viewed it, it will automatically be marked as unread again. This feature helps you easily identify issues that have new activity or changes, ensuring no updates go unnoticed. It streamlines …»

Official marketplace listing

Publisher
DC Factory
Updated on marketplace
Facts verified

Tags

accessibilitydata managementit supportmonitoring