Mail Handler for Jira, Service Desk, Service Management
Creates Jira issues from unread emails in a configured mail server folder.
Programmer HatMarks Jira issues as unread when they are updated after being viewed, including dashboards, filters, and Service Desk queues.

Marks Jira issues as read and identifies issues with new activity. An issue becomes unread again when it is updated after being viewed. Unread indicators appear across Jira dashboards, issue filters, and Service Desk queues.
Indicates unread issues across Jira areas.
Marks an issue as unread again when it is updated after being viewed.
Shows unread issues on Jira dashboards.
Shows unread issues in issue filters.
Shows unread issues in Service Desk queues.
Issue Read Status is a paid Jira add-in deployed on data center and server, while Mail Handler for Jira, Service Desk, Service Management is free and deployed on cloud. JSM Queue Radar is freemium and cloud-deployed, whereas Issue Read Status was updated in Nov 2025 and JSM Queue Radar was updated in Jun 2026. HR ORG Workflow supports data center and cloud deployment, is free, and was updated in Nov 2024.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Data Center · Server | |
| Mail Handler for Jira, Service Desk, Service Management | Free | Cloud | |
| JSM Queue Radar | Freemium | Cloud | |
| HR ORG Workflow | Free | Cloud · Data Center |
495 plugins in Jira · IT support and service
Price distribution: 157 free, 126 freemium, 212 paid
Creates Jira issues from unread emails in a configured mail server folder.
Programmer HatAdd attention indicators, reply detection, queue fields, and health monitoring to Jira Service Management.
Keystone AppsConverts Keeper Security alerts into Jira tickets.
Keeper SecurityApplies custom-field conditions and validations and triggers assignee rules in Jira.
HR Org«Indicate unread issues across all areas of Jira to ensure you stay updated effortlessly. When an issue is updated after you've viewed it, it will automatically be marked as unread again. This feature helps you easily identify issues that have new activity or changes, ensuring no updates go unnoticed. It streamlines …»