Customer Card - VoIP & Call Center Integration for Jira
Links Jira Service Management customer records with cloud contact-center calls and supports service-request handling.
Softlist Sp. z o.o.Paid
Project Picker
by syracom AGAtlassianFreemium
Add a project selector to Jira Service Management requests for Jira Cloud projects and named external systems.
PRICINGFreemium
DEPLOYMENTCloud
CATEGORYIT support and service
UPDATED ON MARKETPLACE
What it does
Project Picker adds a project field to Jira Service Management portal requests, so requesters can choose a Jira Cloud project. It can add the selected project's lead as a participant when a request is created. The app also supports named external systems, including Jira Data Center, and can appear on issue screens, JSM portal views, or agile boards.
Key capabilities
from the Atlassian Marketplace listingProject field picker
Adds a field for selecting a project to Jira Service Management portal requests.
Cloud project display
Shows current Jira Cloud projects with icons distinguishing team-managed and company-managed projects.
Lead participant assignment
Adds the selected project lead as a participant on newly created requests.
External system entries
Lets admins add external systems or projects by name, including Jira Data Center systems.
Multiple placement options
Places the project picker on issue screens, JSM portal views, or agile boards.
Use cases
- A support operation can collect requests for multiple projects through a shared portal rather than creating a separate portal for every project.
- An organization with several Jira instances can include named external systems in its IT service management setup.
Who it's for
Jira Service Management admins, portal users, agents, and project leads.
How it compares
Project Picker is freemium and cloud-only, while My Requests Extension for Jira Service Management is also freemium and supports cloud, server, and data-center deployment. Customer Card - VoIP & Call Center Integration for Jira and Portal Banners and Notifications for Jira Service Management are paid and cloud-only. Recent Requests for Jira Service Management is free and cloud-only.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Freemium | Cloud | |
| My Requests Extension for Jira Service Management | Freemium | Cloud · Data Center · Server | |
| Customer Card - VoIP & Call Center Integration for Jira | Paid | Cloud | |
| Portal Banners and Notifications for Jira Service Management | Paid | Cloud | |
| Recent Requests for Jira Service Management | Free | Cloud |
In the catalog
495 plugins in Jira · IT support and service
Price distribution: 157 free, 126 freemium, 212 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Freemium
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What the vendor says
«Project Picker enhances the Jira Service Management (JSM) experience by allowing users to add a Project Picker to their JSM portal request. So, it is no longer necessary to create and maintain a portal for each project for standardized support requests. Instead, this feature makes it easy for users to select the …»