AtlassianCI
Incidentify
AI-assisted incident analysis in Jira identifies possible root causes, prior participants, and relevant information.
Customer Insights labPaid
BigPanda EU
by BigPandaAtlassianFree
Connects BigPanda incidents with Jira tickets and updates change records through two Jira integrations.
PRICINGFree
DEPLOYMENTCloud
CATEGORYIT support and service
UPDATED ON MARKETPLACE
What it does
The app creates and maintains Jira tickets for incidents identified by BigPanda. It also updates tickets in Jira’s Change Management project through BigPanda Root Cause Changes, using Jira Issues and Jira Changes integrations.
Key capabilities
from the Atlassian Marketplace listingIncident ticket creation
Creates Jira tickets when BigPanda flags an incident.
Ticket maintenance
Keeps Jira tickets associated with BigPanda incidents up to date.
Change record updates
Updates tickets in Jira’s Change Management project through Root Cause Changes.
How it compares
BigPanda EU is free, runs in the cloud, and was updated in Sep 2025. Automate IT Operations for Jira Service Management is paid, supports data-center and cloud deployment, and was updated in Jul 2025. SolarWinds Incident Response (Squadcast) for Jira is free, runs in the cloud, was updated in Jun 2024.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Free | Cloud | |
| Automate IT Operations for Jira Service Management | Paid | Cloud · Data Center | |
| SolarWinds Incident Response (Squadcast) for Jira | Free | Cloud |
In the catalog
495 plugins in Jira · IT support and service
Price distribution: 157 free, 126 freemium, 212 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Free
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What the vendor says
«BigPanda is an algorithmic event management platform that correlates alerts from your various monitoring systems to create high-level incidents. The BigPanda for Jira app allows you to automatically create and maintain tickets in Jira based on incidents flagged in BigPanda. You are also able to automatically change …»