BigPanda (JSM)

by BigPandaAtlassianFree

Orchestrates incidents in Jira with AI, automated playbooks, and incident auto-remediation.

Facts verified marketplace.atlassian.comAd-free rankings
PRICINGFree
DEPLOYMENTCloud
CATEGORYIT support and service
UPDATED ON MARKETPLACE

What it does

BigPanda provides an AI-based layer for incident operations in Jira. It describes automated playbooks that auto-remediate incidents and processing of thousands of alerts.

Key capabilities

from the Atlassian Marketplace listing

Incident orchestration

The vendor describes orchestration of incidents through its AIOps offering.

Automated playbooks

The offering uses automated playbooks to execute operator procedures.

Incident auto-remediation

The vendor states that its Level-0 IT Ops layer auto-remediates 40% of incidents.

How it compares

BigPanda (JSM) is free and cloud-deployed, while ZAIUX® Evo for Jira Integration is paid and also cloud-deployed.

NamePricingDeploymentUpdated
BigPanda (JSM)this pluginFreeCloud
ZAIUX® Evo for Jira IntegrationPaidCloud

In the catalog

495 plugins in Jira · IT support and service

Price distribution: 157 free, 126 freemium, 212 paid

Pricing & deployment

Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Free

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What the vendor says

«2024 AI Breakthrough Award winner (Best AIOps Company) 2024 Inc. 5000 2024 APPEALIE SaaS Award winner (IT Management + Operations) “[AIOps] saves us time, letting us focus on resolving problems instead of combing through thousands of alerts to find the problem. It’s transformational and game‑changing.” - Chuck Adkins …»

Official marketplace listing

Publisher
BigPanda
Updated on marketplace
Facts verified

Tags

artificial intelligenceincident managementintegrationsit support