Automate IT Operations for Jira Service Management
Automates IT operations in Jira Service Management with observability, incident triage, and self-healing workflows.
iZeno Pte LtdPaid
Moogsoft AIOps
by Moogsoft IncAtlassianFree
Correlates monitoring data and incidents for Jira-based SRE, IT and DevOps teams.
PRICINGFree
DEPLOYMENTCloud
CATEGORYIT support and service
UPDATED ON MARKETPLACE
What it does
Moogsoft adds an intelligence layer between performance monitoring and IT service management systems, including application, cloud service and infrastructure monitoring systems. It applies AI and machine learning to log, metric and alert data to correlate alerts. The Situation Room supports incident collaboration and information sharing. It also performs real-time probable root-cause and impact analysis, identifies similar past incidents with their resolving steps, and supports bidirectional integrations.
Key capabilities
from the Atlassian Marketplace listingAlert correlation
Applies AI and machine learning to log, metric and alert data to correlate alerts.
Incident collaboration
The Situation Room provides a shared space for people resolving an incident to communicate and access information.
Root-cause analysis
Performs real-time probable root-cause and impact analysis to identify the source of incidents.
Similar incident lookup
Identifies past similar incidents with their respective resolving steps.
Bidirectional integrations
Supports bidirectional integrations between systems.
Use cases
- IT operations teams can connect application, cloud service and infrastructure monitoring systems with IT service management systems.
Who it's for
Named users include SREs, IT teams, DevOps teams and ITOps teams.
In the catalog
495 plugins in Jira · IT support and service
Price distribution: 157 free, 126 freemium, 212 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Free
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What the vendor says
«Moogsoft provides SRE’s, IT & DevOps teams with the streamlined incident resolution capabilities they need to avoid outages, meet SLAs, and help accelerate the digital transformation of their businesses. By adding a critical layer of intelligence between performance monitoring and IT Service Management (ITSM) systems …»