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AvePoint’s Virtual Assistant
by AvePoint, inc.Microsoft 365Price not published
Automates Microsoft 365 recovery requests through Microsoft Teams and AvePoint Cloud Backup.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
AVA handles Microsoft Teams chats from people looking for misplaced Microsoft 365 content. It searches recycle bins and AvePoint backup data for files, documents, emails, links, mailbox items, and OneDrive content. When connected to AvePoint Cloud Backup for Microsoft 365, it can recover Teams content, Microsoft 365 Group files, Exchange items, and OneDrive files, including removed content.
Key capabilities
from the Microsoft Marketplace listingLost content search
Locates files, documents, document links, emails, mailbox items, and OneDrive content.
Recycle bin recovery
Searches Exchange, Outlook, and OneDrive recycle bins for recoverable files.
Backup data lookup
Searches AvePoint backup data for OneDrive and Exchange Online content.
Teams content recovery
Recovers Microsoft Teams conversations and files stored through AvePoint Cloud Backup.
Group file recovery
Recovers Microsoft 365 Group files stored through AvePoint Cloud Backup.
Permission enforcement
Applies permission controls during content recovery.
Who it's for
Help desk teams and end users.
In the catalog
78 plugins in Microsoft 365 · Customer Service
Price distribution: 2 free, 3 freemium, 27 paid, 46 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft 365
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«Say hello to AVA, AvePoint’s Virtual Assistant! Our handy help desk assistant is a new addition to the AvePoint family, and we hope you’ll warmly welcome this little chatbot into your office too. So, you might be wondering why you need AVA and how she can help your team? AVA automates common restore requests and other …»