Power Plot Visual by Akvelon
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AkvelonFreemium
AvePoint Citizen Services
by AvePoint Inc.Microsoft 365Paid
Automated case management for citizen service requests in Microsoft 365.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
What it does
Provides a centralized portal for submitting citizen service requests from any location, time, or device. Creates, tracks, routes, and manages service and information requests. Uses location services, mobile mapping, dashboards, reports, and statistics for request handling and service-level monitoring.
Key capabilities
from the Microsoft Marketplace listingCitizen request portal
Provides a centralized portal for submitting citizen service requests from any device.
Case management
Creates, tracks, routes, and manages service and information requests.
Location services
Uses location services and mobile mapping to support responses and field staff task allocation.
Service monitoring
Monitors service-level agreements and supports access, comparison, and analysis of statistics.
Reporting dashboards
Provides dashboards and standard reports for reviewing service information.
Use cases
- A community can use the portal to submit service requests remotely.
- Field staff can receive task allocations based on nearby locations.
In the catalog
2,531 plugins in Analytics
Price distribution: 125 free, 147 freemium, 1,350 paid, 909 price not published
Pricing & deployment
Platform
Microsoft 365
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Instantly gratify citizens with an intelligent, connected government featuring automated case management, improved response times, and speedy service delivery. Key Benefits/Features: • Modernize Services Provide your community with a centralized portal to easily submit citizen service requests from anywhere, anytime …»