Intelligent User Manager (IUM) for Jira
Manages Jira access by assigning application permissions within a purchased user limit.
AccxiaFree
Agent Dispatcher
by syracom AGAtlassianPaid
Schedule Jira Service Management access, assign temporary substitutes, process licence requests, and track usage in Jira Cloud.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYAdministrative tools
UPDATED ON MARKETPLACE
What it does
Agent Dispatcher controls Jira Service Management access for agents over configured time periods, moving access between users when required. It supports temporary handovers to deputies and restores the previous access and permissions when the period ends. Users can request JSM access through an issue in a service project. Usage information covers licences in use, waiting periods, and time spent on inactive licences.
Key capabilities
from the Atlassian Marketplace listingTemporary access scheduling
Sets periods during which another user receives Jira Service Management product access.
Licence allocation
Manages a shared pool of JSM agent licences across potential agents.
JSM access requests
Lets users request product access from an issue in a service project.
Licence usage statistics
Provides statistics about licence use, access waiting periods, and inactive licences.
Use cases
- A deputy can receive temporary JSM access while another agent is ill or away on vacation.
- An organisation can assign licences to different agents at different times when they do not use JSM features concurrently.
Who it's for
The vendor names JSM administrators, agents, potential agents, and deputies as users of the application.
How it compares
Agent Dispatcher is paid and cloud-only, with an update date of Aug 2026. Intelligent User Manager (IUM) for Jira is free, supports cloud, server, and data-center deployment, and was updated in Sep 2026. BulkOps Org (Timed User Management for Organizations) and Power collaborator are both freemium cloud listings updated in Jul 2026.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| Intelligent User Manager (IUM) for Jira | Free | Cloud · Data Center · Server | |
| BulkOps Org (Timed User Management for Organizations) | Freemium | Cloud | |
| Power collaborator | Freemium | Cloud |
In the catalog
1,002 plugins in Jira · Administrative tools
Price distribution: 271 free, 275 freemium, 456 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Typically, access to the Jira Service Management (JSM) product is a fixed group of users within the Atlassian Cloud infrastructure. However, this approach is not designed for agents who only need access to JSM functionality from time to time: it requires manual administrative efforts to re-assign product access to …»