Power collaborator

by ARIVANANDHAN CHITHESHWARANAtlassianFreemium

Give selected Jira Service Management users limited ticket access without a full agent license.

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PRICINGFreemium
DEPLOYMENTCloud
CATEGORYAdministrative tools
UPDATED ON MARKETPLACE
Power collaborator — screenshot from the Atlassian Marketplace listing

What it does

Power Collaborator View lets administrators grant selected internal users elevated permissions on Jira Service Management issues. Collaborators can read request information, edit permitted fields, and post comments visible to customers. The app can display SLA information, customer comments, attachments, and chosen custom fields. Administrators manage collaborators, permissions, status, and project access through a central dashboard.

Key capabilities

from the Atlassian Marketplace listing

Limited ticket access

Administrators can provide selected collaborators with restricted access to Jira Service Management tickets.

Issue detail display

Collaborators can view SLA information, customer comments, attachments, and selected custom fields.

Permitted field editing

The app allows collaborators to modify fields approved by administrators.

Customer-facing comments

Collaborators can add comments intended for customers on Jira Service Management issues.

Collaborator administration

Administrators can add or remove collaborators and manage their permissions, status, and project access.

Use cases

  • Business stakeholders can participate in Jira Service Management ticket handling without receiving a full agent license.

Who it's for

The app is for administrators, business stakeholders, and trusted internal users.

How it compares

Power Collaborator is freemium and cloud-only. Group Ambassadors - Delegate Group Management & Membership is freemium, supports cloud, server, and data-center, was updated in Aug 2026. Group Delegate & Creation Management for Jira is paid, supports data-center and server.

NamePricingDeploymentUpdated
Power collaboratorthis pluginFreemiumCloud
Group Ambassadors - Delegate Group Management & MembershipFreemiumCloud · Data Center · Server
Group Delegate & Creation Management for JiraPaidData Center · Server

In the catalog

1,002 plugins in Jira · Administrative tools

Price distribution: 271 free, 275 freemium, 456 paid

Pricing & deployment

Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Freemium

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What the vendor says

«Power Collaborator View enables organizations to extend Jira Service Management capabilities to trusted internal users without assigning a full JSM agent license. The app allows administrators to grant controlled elevated access to selected collaborators, enabling them to view request details, update approved fields …»

Official marketplace listing

Publisher
ARIVANANDHAN CHITHESHWARAN
Updated on marketplace
Facts verified

Tags

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