Call Center Agent AnalyticsAnalyze call center customers, agents, operations, and satisfaction in Tableau.phDataSalesforceFreeCompare
AtlassianGCGoogle SecOps for Jira (On-Prem)Connects Google Chronicle security analytics with Jira for scheduled collection, ticket creation, assignment, and enrichment.Google Cloud SecurityAtlassianFreeCompare
SalesforceGAGryphon ONE for SalesforceManages contact compliance, consent, call logging, and interaction analytics in Salesforce.Gryphon AISalesforceFreemiumCompare
QC Compliance AssistantManage QMS documents, internal audits, and risk assessments within Confluence using AI agents.QC Analytics LPAtlassianPaidCompare
Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | AnalyticsConnects Talkdesk contact center functions with Salesforce for CTI, routing, outbound campaigns, data sync, and reporting.TalkdeskSalesforcePaidCompare
AURA Workflow & Approval for Confluence (Page Publishing)Manage Confluence content approvals, publishing, permissions, reviews, and audit history.Aura Apps (Seibert - appanvil) | Formatting, Intranet, Workflow, Approval, Table Filter, Analytics, Karma & MantraAtlassianFreemiumCompare
SmartCase by EpiAnalytics, Inc.Classifies customer contacts and analyzes sentiment in Salesforce Platform.EpiAnalytics, Inc.SalesforcePaidCompare
Partner Contact Center Powered by VonageHandles voice and contact-center interactions in Agentforce with routing, call records, transcription, analytics, and outbound dialing.VonageSalesforcePaidCompare
Medallia Sales & Service Experience for SalesforceUnifies customer feedback and analytics with Salesforce data in Experience Cloud.Medallia, Inc.SalesforcePaidCompare
Tethr: Effortless conversation analyticsAnalyze Salesforce customer calls and chats, link them to contacts, and return conversation reports and insights in Salesforce.TethrSalesforcePaidCompare
Natterbox - AI Contact Center | AI Agents | Voice | SMS | WhatsApp | AnalyticsManage voice, SMS, and WhatsApp contact-center work with AI agents and analytics inside Salesforce Service Cloud.NatterboxSalesforcePaidCompare
Voxivo CTI Integration for Salesforce®Connects Salesforce with Voxivo cloud communications for telephony, hotdesking, call analytics, and cost management.FoehnSalesforcePaidCompare
JustCall CTI for Salesforce | Calls & SMS, AI Auto Dialer, Automation, AnalyticsAdds calls, SMS, dialers, logging, AI summaries, workflows, routing, and analytics to Salesforce.JustCallSalesforcePaidCompare
IVR Migration Tool (Legacy to SCV powered by Amazon Connect & Lex)Move legacy IVR workflows into Amazon Lex and Amazon Connect for Service Cloud Voice.NeuraFlash LLCSalesforceFreeCompare
ServiceMax Asset 360 for SalesforceManage field assets, warranties, service work, parts, scheduling, and analytics within Salesforce Field Service.ServiceMax, Inc.SalesforcePaidCompare
Voicespin: AI Super Agent |AI VoiceBot|AI ChatBot|Speech AnalyticsCombines AI voice, chat, messaging, dialing, and speech analytics in a Salesforce agent panel.VoicespinSalesforcePaidCompare
LiveVox Contact Center for SalesforceConnects LiveVox Contact Center with Salesforce for inbound and outbound calls, agent tools, routing, analytics, and workflow-linked dispositions.NICE CXoneSalesforcePaidCompare
Konnect InsightsRoutes social tickets and contacts to Salesforce, assigns cases, supports workflows and replies, and provides crisis alerts and BI dashboards.Prudence Analytics and Software Solutions Pvt. Ltd.SalesforceFreemiumCompare
Accertify - Fraud DetectionProvides fraud and abuse prevention in Salesforce Platform with AI, machine-learning risk decisions, device intelligence, and behavior analytics.Accertify, Inc.SalesforceFreemiumCompare