Connects WhatsApp conversations, automation, campaigns, and reports with Salesforce.

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PRICINGFree
DEPLOYMENTCloud
CATEGORYSales
UPDATED ON MARKETPLACE
HexaConnect — screenshot from the Salesforce AppExchange listing

What it does

HexaConnect connects WhatsApp messaging with Salesforce for customer support, sales, and lead follow-up. It stores conversation histories and supports one-to-one messages and mass campaigns. Reports cover WhatsApp communication, customer behavior, and sales performance. Auto-reply workflows can send responses or create leads, opportunities, or cases based on customer actions.

Key capabilities

from the Salesforce AppExchange listing

WhatsApp messaging

Sends personalized one-to-one WhatsApp messages from Salesforce.

Conversation histories

Provides access to complete WhatsApp conversation histories in Salesforce.

Mass campaigns

Launches tailored WhatsApp campaigns for a broad audience.

Communication reports

Reports on WhatsApp communication, customer behavior, and sales performance.

Auto-reply workflows

Automatically sends WhatsApp responses or creates leads, opportunities, and cases based on customer actions.

Who it's for

Customer support teams, sales teams, and teams following up on leads.

How it compares

HexaConnect focuses on WhatsApp messaging, conversation histories, WhatsApp reports, and workflows that create Salesforce records. GirikSMS covers one-to-one and bulk SMS, while Salesmsg adds texting, calling, and automated follow-ups. AOB Messenger supports SMS, MMS, and email alongside one-to-one and bulk messaging.

NamePricingDeploymentUpdated
HexaConnectthis pluginFreeCloud
Salesmsg: Text, Call & Automate | Native Salesforce SMS AppPaidCloud

In the catalog

1,106 plugins in Salesforce Platform · Sales

Price distribution: 265 free, 166 freemium, 675 paid

Pricing & deployment

Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Free

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What the vendor says

«Let the automation work for you turning every conversation into an opportunity! Our Salesforce-WhatsApp Integration solution empowers your team to connect with customers on the world's most popular messaging platform, directly from Salesforce. Whether you are managing customer support, driving sales, or following up …»

Official marketplace listing

Publisher
Hexaview Technologies Inc.
Updated on marketplace
Facts verified