AI live chat software for websites - LiveChat
LiveChat helps companies provide instant support, generate leads, and boost sales through real-time chat on their websites.
TextPaid
uWebChat
by Universal IT B.V.Microsoft 365Price not published
Provides AI live chat for Microsoft Teams on websites and intranets, with agent routing, translation, voice, video, and messaging.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Embeds on a website or intranet and connects visitors with Microsoft Teams agents through live chat. Routing uses Teams presence, service times, agent priority, groups, and skills, with messages offered when no agent is available. Conversational AI translates between the agent's language and the visitor's browser language. Chats can be converted to voice or video calls, and the service also supports WhatsApp Business integration and optional OneDrive archiving.
Key capabilities
from the Microsoft Marketplace listingTeams agent routing
Routes visitors to available agents using Teams presence, service times, priority, groups, and skills.
Conversational translation
Translates agent and visitor messages according to the preferred language and browser language.
Voice and video calls
Converts a live chat into a voice or video call.
Visitor messaging
Accepts messages when agents are unavailable and offers them to the first available agent.
WhatsApp integration
Connects the chat service with WhatsApp Business.
OneDrive archiving
Can archive conversations to the company's OneDrive when authorized.
Use cases
- A visitor can leave a message when no agent is available, and the first available agent receives it.
- A team can handle conversations with visitors who speak different languages.
- A website or web portal can offer chat, voice, and video contact through a browser.
Who it's for
The listing names customer service teams, agents, visitors, and teams using Microsoft Teams.
How it compares
uWebChat has an unknown pricing type, while AI live chat software for websites - LiveChat, AI agent creator and chat bot platform - ChatBot, IT Helpdesk Bot, Dynamica SMS Integration, and Bright Pattern Omnichannel Contact Center for Dynamics and Teams are paid. uWebChat and all listed alternatives use cloud deployment. uWebChat was updated on Aug 2025; the alternatives were updated in Dec 2025, Feb 2026, or Jul 2026.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Price not published | Cloud | |
| AI live chat software for websites - LiveChat | Paid | Cloud | |
| AI agent creator and chat bot platform - ChatBot | Paid | Cloud | |
| IT Helpdesk Bot | Paid | Cloud | |
| Dynamica SMS Integration | Paid | Cloud | |
| Bright Pattern Omnichannel Contact Center for Dynamics and Teams | Not in catalog | ||
In the catalog
67 plugins in Microsoft Teams · Customer Service
Price distribution: 1 free, 3 freemium, 26 paid, 37 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«LEAVE NO QUESTION UNANSWERED - IMPROVE CUSTOMER SERVICE AND SALES WITH AI-DRIVEN LIVE CHAT BOT uWebChat is designed to integrate on your website or intranet, offering your customers the option to interact with your team with live chat that can also be converted to a voice or video call. uWebchat is the intelligent …»