SalesforceTE
TechSee for Agentforce - Visual AI for Agent Assist and Customer Support
Provides visual AI assistance in Agentforce for viewing customer issues and guiding setup and troubleshooting.
TechSeeFree
TeamViewer for Agentforce
by TeamViewer Germany GmbHSalesforceFree
Create case-resolution guidance from TeamViewer session data within Agentforce and Salesforce Service Cloud.
PRICINGFree
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
The TeamViewer Agentforce Agent organizes information from earlier TeamViewer sessions into a searchable collection. It produces problem-resolution text and ordered instructions using technical details from the current remote session. Agentforce can present these TeamViewer findings inside a Salesforce Service Cloud case, together with remote-support tools and AI insights.
Key capabilities
from the Salesforce AppExchange listingResolution statements
Produces text that describes how to resolve a reported problem.
Step-by-step plans
Generates ordered actions for resolving support issues.
Searchable session logs
Makes information from earlier TeamViewer session logs searchable.
Session-specific instructions
Generates executable instructions from the technical details of the current remote session.
Case-based insights
Surfaces TeamViewer information inside Salesforce Service Cloud cases.
In the catalog
42 plugins in Agentforce · Customer Service
Price distribution: 12 free, 7 freemium, 23 paid
Pricing & deployment
Platform
Salesforce
Product
Agentforce
Deployment
Cloud
Pricing
Free
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What the vendor says
«Empower support agents to resolve cases faster by using the TeamViewer Agentforce Agent to turn past session insights into clear solutions and actionable steps. Generate clear problem resolution statements and step-by-step action plans in seconds Accelerate support cycles by eliminating manual research and …»
Official marketplace listing
Marketplace
Publisher
TeamViewer Germany GmbH
Updated on marketplace
Facts verified