Content Aviator for Agentforce | AI-Powered Content Management & Insights.
Finds and summarizes documents, generates context-aware responses, and creates or updates Salesforce records in Agentforce.
OpenText CorporationFreemium
Ask Apsona
by ApsonaSalesforcePaid
Answers questions about Apsona documentation inside Salesforce Agentforce.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYProductivity
UPDATED ON MARKETPLACE
What it does
Ask Apsona answers questions across Apsona products and provides step-by-step guidance when needed. It links to documentation and reference files, and supports standard and custom setups. The assistant runs as an Agentforce Service Agent in Lightning and Service Console, with responses that can include tables and images. Vendor text states that data stays within Salesforce or encrypted channels, interactions are logged, and administrators define source access.
Key capabilities
from the Salesforce AppExchange listingDocumentation questions
Answers questions across all Apsona products.
Step-by-step guidance
Provides step-by-step instructions when needed.
Documentation links
Provides direct links to supporting documentation and reference files.
Custom setup support
Works with standard and custom setups.
Tabular responses
Generates structured tables for comparisons or multi-point answers.
Image responses
Shows relevant images in answers.
Access controls and logging
Keeps data within Salesforce or encrypted channels, logs interactions, and lets administrators define source access.
Agentforce embedding
Runs as an Agentforce Service Agent inside Lightning and Service Console.
Use cases
- New users can consult the assistant while learning Apsona products.
- Power users can query the assistant for repetitive tasks.
- Admins can use the assistant when the same questions recur.
Who it's for
The vendor names new users, power users, admins, and teams as intended users.
In the catalog
42 plugins in Agentforce · Productivity
Price distribution: 12 free, 7 freemium, 23 paid
Pricing & deployment
Platform
Salesforce
Product
Agentforce
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Instant answers from Apsona documentation, right inside Salesforce. Ask Apsona is a documentation assistant that helps you find the right answers without switching tabs or reading through long help articles. Just type your question, and get a clear, relevant response in seconds. What it does: 1. Answers questions …»