Customizable Group Picker Field for Jira
Create Jira group-picker fields with per-field allow and deny rules.
Involit Bilişim A.Ş.Free
Support Agent
by ApportunityAtlassianFree
Post Jira comments as approved team members, the current user, or the app identity.
PRICINGFree
DEPLOYMENTCloud
CATEGORYAdministrative tools
UPDATED ON MARKETPLACE
What it does
Support Agent lets Jira agents post comments as themselves, approved team members, or the app identity. Administrators select permitted comment authors and limit the feature to specific Jira projects. A rich-text editor supports Atlassian Document Format, including formatting, mentions, links, and lists. The app runs within Jira Cloud and is configured through Jira administration settings.
Key capabilities
from the Atlassian Marketplace listingApproved comment authors
Agents can post Jira comments as themselves, the app identity, or approved team members.
Author permissions
Administrators control which users can be selected as comment authors.
Project restrictions
Administrators can limit the feature to specific Jira projects.
ADF rich-text editor
The editor supports Atlassian Document Format with formatting, mentions, links, and lists.
Who it's for
The app is for support teams, operations teams, and Jira administrators.
How it compares
Support Agent is free and cloud-deployed, while Copy Comment for Jira is paid and server-deployed, and Group Master for Jira is paid and data-center-deployed.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Free | Cloud | |
| Copy Comment for Jira | Paid | Server | |
| Group Master for Jira | Paid | Data Center |
In the catalog
1,002 plugins in Jira · Administrative tools
Price distribution: 271 free, 275 freemium, 456 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Free
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What the vendor says
«Support Agent helps support teams maintain accurate customer communication in Jira by allowing agents to post comments as approved team members, themselves, or the “Support Agent” app identity. Administrators control exactly which users can be selected as comment authors and can restrict the feature to specific Jira …»