Connects Salesforce Agentforce with Jira to search, create, link, view, comment on, and summarize Jira issues.

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PRICINGPaid
DEPLOYMENTCloud
CATEGORYData and integration
UPDATED ON MARKETPLACE
Sinergify Agent — screenshot from the Salesforce AppExchange listing

What it does

Sinergify connects Salesforce and Jira for collaboration between sales, customer service, and engineering teams. In Agentforce, it supports searching, linking, creating, viewing, commenting on, and summarizing Jira issues. Agents can view and update Jira issue details in the Agentforce chat console and create Jira issues from Salesforce records.

Key capabilities

from the Salesforce AppExchange listing

Search Jira issues

Agentforce can search existing Jira issues through the integration.

Link Jira issues

Agentforce can link existing Jira issues.

Create Jira issues

Agents can create new Jira issues from Salesforce records in the Agentforce chat console.

View issue details

The Agentforce chat console shows details of linked Jira issues, including their status and priority.

Add Jira comments

Agents can add comments to linked Jira issues from the Agentforce console.

Summarize Jira comments

The integration can summarize comments on Jira issues.

Who it's for

Sales, customer service, engineering, and support agents.

How it compares

Jira Integration for Salesforce by Peeklogic is described as a Salesforce-Jira connector that supports communication between sales and service teams. Sinergify lists Agentforce functions for searching, linking, creating, viewing, commenting on, and summarizing Jira issues. Jira Integration for Salesforce by Peeklogic is free, while Sinergify is paid.

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Sinergify Agentthis pluginPaidCloud
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Simple Survey Agent Extension for ChatPaidCloud

In the catalog

35 plugins in Agentforce · Data and integration

Price distribution: 6 free, 5 freemium, 24 paid

Pricing & deployment

Platform
Salesforce
Product
Agentforce
Deployment
Cloud
Pricing
Paid

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What the vendor says

«Sinergify is a Salesforce and Jira integration platform designed to bridge the gap between customer-facing teams and technical teams. By integrating Salesforce with Jira, Sinergify enables seamless collaboration between departments like sales, customer service, and engineering, allowing them to share data, track …»

Official marketplace listing

Publisher
Grazitti Interactive™
Updated on marketplace
Facts verified