Forsta CRM Connector for Salesforce
Access Forsta Plus Voice of the Customer data and open Service Cloud cases from Salesforce.
ForstaFreemium
SATPro
by CSS CorporationSalesforcePaid
Create custom Service Cloud satisfaction surveys, trigger them with rules, and map responses to Salesforce objects.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
SATPro lets users create tailored satisfaction surveys for Service Cloud. Surveys can be launched through predefined or custom trigger rules, and responses can be linked to Salesforce objects. It also supports branded survey content and configurable alerts for customer feedback.
Key capabilities
from the Salesforce AppExchange listingCustom survey creation
Creates satisfaction surveys tailored to organizational needs.
Rule-based triggers
Uses predefined or custom rules to trigger surveys.
Response mapping
Maps survey responses back to Salesforce objects.
Feedback alerts
Configures action alerts for customer feedback.
Survey branding
Customizes survey branding and content.
How it compares
Forsta CRM Connector for Salesforce focuses on multi-channel Voice of the Customer programs across customer touchpoints. SATPro lists custom survey creation, rule-based triggers, Salesforce object mapping, feedback alerts, and survey branding.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| Forsta CRM Connector for Salesforce | Freemium | Cloud |
In the catalog
72 plugins in Service Cloud · Customer Service
Price distribution: 10 free, 11 freemium, 51 paid
Pricing & deployment
Platform
Salesforce
Product
Service Cloud
Deployment
Cloud
Pricing
Paid
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What the vendor says
«SATPro offers Power Packed Enterprise Solution for creating custom made satisfaction Surveys with seamless Integration with the service cloud objects and your organizational support processes o Know your Customer in 3 Easy Steps: Create == Launch == View Results o Create Custom made Survey to suit your business needs …»