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Revelation Bridge
by Yellowfish SoftwareMicrosoft 365Price not published
Records new Revelation helpdesk tickets or updates existing tickets from Outlook.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Creates new tickets and records actions on existing tickets through Outlook. Use requires a licensed Revelation helpdesk 2019 or later. Supported hosts include Outlook 2013 or 2016 on Windows, Outlook 2016 on Mac, and Office 365.
Key capabilities
from the Microsoft Marketplace listingNew ticket entry
Records a new ticket in Revelation helpdesk from Outlook.
Existing ticket updates
Adds actions to an existing Revelation helpdesk ticket.
Windows compatibility
Supports Outlook 2013 and Outlook 2016 for Windows.
Mac compatibility
Supports Outlook 2016 for Mac.
Office 365 compatibility
Supports Office 365.
In the catalog
19 plugins in Outlook · Customer Service
Price distribution: 1 free, 1 freemium, 3 paid, 14 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Outlook
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«The Revelation Bridge for Outlook is designed to enable you to log a new ticket or add actions to an existing ticket from Outlook. It is not designed to replace the full Revelation interface, as it is not a fully functional product in its own right. You will require a licensed copy of Revelation helpdesk 2019 or above …»