Analyze Jira Service Management workload by project and date range with dashboard gadgets.

Facts verified marketplace.atlassian.comAd-free rankings
PRICINGFreemium
DEPLOYMENTCloud
CATEGORYData and analytics
UPDATED ON MARKETPLACE
JSM Metrics+ — screenshot from the Atlassian Marketplace listing

What it does

JSM Metrics+ provides dashboard reporting gadgets for service operations in Jira Service Management. It displays issue distribution across support agents for a selected project and date range. An interactive pie chart shows workload across agents, including overloaded, underutilized, and unassigned issues. Filters can be adjusted when no matching issue data is found.

Key capabilities

from the Atlassian Marketplace listing

Issue distribution

Displays issue distribution across support agents for a selected project and date range.

Workload pie chart

Shows workload across agents in an interactive pie chart.

Workload status

Highlights overloaded, underutilized, and unassigned issues.

Dashboard filtering

Provides filters for project and date range selection within Jira dashboards.

Who it's for

Support teams, project leads, and managers.

How it compares

JSM Metrics+ is a freemium cloud listing updated in Nov 2025. Time and Status Monitoring for Jira and Team Workload Visualizer for Jira are free cloud listings, while Resource Planner & Time Logger for Jira is paid and cloud. Power collaborator and Versions Usage for Jira are freemium cloud listings.

NamePricingDeploymentUpdated
JSM Metrics+this pluginFreemiumCloud
Time and Status Monitoring for JiraFreeCloud
Team Workload Visualizer for JiraNot in catalog
Resource Planner & Time Logger for JiraPaidCloud
Power collaboratorFreemiumCloud
Versions Usage for JiraFreemiumCloud

In the catalog

1,002 plugins in Jira · Data and analytics

Price distribution: 271 free, 275 freemium, 456 paid

Pricing & deployment

Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Freemium

More from Alvanium Technologies

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What the vendor says

«JSM Metrics+ is an analytics-driven dashboard reporting suite designed to enhance visibility into service operations within Jira Service Management. It empowers support teams, project leads, and managers to monitor performance, track trends, and make data-driven decisions without requiring any administrative …»

Official marketplace listing

Publisher
Alvanium Technologies
Updated on marketplace
Facts verified

Tags

charts/graphsdashboard gadgetsmonitoringsla management