Base
Manage customer advocacy, references, and lifecycle outreach inside Salesforce.
Base LTDPaid
Journeyz
by JourneyzSalesforcePaid
Manage personalized, automated customer journeys in Salesforce, with adoption recommendations, messaging, reports, and growth opportunity identification.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYMarketing
UPDATED ON MARKETPLACE
What it does
Journeyz provides personalized, automated customer journey management for existing customers in Salesforce. It generates personalized messages and adoption recommendations, and identifies risks and growth opportunities. The app provides reports and can connect to customer data platforms, product adoption data, communication channels, and other systems. The vendor also describes cross-selling and upselling opportunities for existing customers.
Key capabilities
from the Salesforce AppExchange listingCustomer journey management
Manages personalized and automated journeys for existing customers.
Adoption recommendations
Generates personalized product adoption recommendations for every user.
Personalized messaging
Generates personalized messages for customers, account managers, and executives.
Risk identification
Identifies customer risks and growth opportunities in advance.
Journey reporting
Provides reports in the Journeyz app.
System connections
Connects to customer data platforms, product adoption data, communication channels, and other systems.
Expansion opportunities
Identifies opportunities for cross-selling and upselling.
Who it's for
Journeyz is for account managers, customer success managers, and executives.
How it compares
Base focuses on cross-channel customer and user outreach, advocacy activation, and reference or case study collection, while Journeyz focuses on personalized customer journeys, product adoption recommendations, and risk identification. MaxIQ analyzes pipeline signals, historical patterns, and customer behaviors for Sales, Success, and RevOps teams, whereas Journeyz focuses on personalized management of existing customers. Next Quarter focuses sales teams on buyer intent, customer priorities, whitespace opportunities, and account plans; Journeyz focuses on customer adoption and personalized journeys.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| MaxIQ | Paid | Cloud |
In the catalog
1,106 plugins in Salesforce Platform · Marketing
Price distribution: 265 free, 166 freemium, 675 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid
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What the vendor says
«End to end personalized, automated customer journey management for existing customers. Drive product adoption, generate personalized messages, identify risks and growth opportunities in advance, at scale. Get actionable insights and reports over the Journeyz app, connect to your systems for more textual interfaces to …»