Issue Viewer / Support Viewer

by APTIS GmbH & Co. KGAtlassianPaid

Share Jira issues and filter results with external users through read-only links, without requiring a Jira account.

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PRICINGPaid
DEPLOYMENTServer
CATEGORYContent and communication
UPDATED ON MARKETPLACE
Issue Viewer / Support Viewer — screenshot from the Atlassian Marketplace listing

What it does

Provides external, read-only views of Jira issues without requiring a Jira account. Individual issues or filter results can be shared through generated links containing a token, including by email. Issue views can use a preset or customized template, while filter views use configured columns and reflect current results. Shared filters can be listed, managed, and deactivated, and a permalink remains unchanged when tickets move between projects.

Key capabilities

from the Atlassian Marketplace listing

External issue views

Shares read-only Jira issue views with people who do not have a Jira account.

Token-based links

Generates links containing a token for sharing issue or filter views.

Custom issue templates

Uses a preset template or a customized template for external issue views.

Filter result sharing

Shares filter results using the configured columns.

Shared filter management

Provides an overview of shareable filters and allows shared filters to be deactivated.

Persistent issue links

Keeps the same permalink when tickets move to other projects.

Who it's for

For customers and external users who need read-only views of Jira issues or filter results.

In the catalog

505 plugins in Jira · Content and communication

Price distribution: 127 free, 198 freemium, 180 paid

Pricing & deployment

Platform
Atlassian
Product
Jira
Deployment
Server
Pricing
Paid

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What the vendor says

«Provide your customers insight of tickets or configured filters, without an extra Jira-Account. The Issue-Viewer-Plugin can give each customer a read-only view to issues or filters without a own Jira-Account. Send the generated link including the token (e.g. via e-mail) to the customer. Therefore we built a …»

Official marketplace listing

Publisher
APTIS GmbH & Co. KG
Updated on marketplace
Facts verified