Zoho Desk
Adds Zoho Desk ticket management to Microsoft Teams, letting support executives view, create, and solve tickets within Teams.
Zoho Corporation Private LimitedPrice not published
InvGate Virtual Agent
by InvGateMicrosoft 365Price not published
Manage internal support requests and access knowledge articles through a Microsoft Teams bot.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYCollaboration
UPDATED ON MARKETPLACE
What it does
InvGate Virtual Agent provides a Microsoft Teams bot for internal support. Users can ask questions to access solutions from InvGate Service Desk Knowledge Base articles. The bot also supports creating, submitting, managing, and tracking requests, with status updates and notifications. An active InvGate Service Desk account is required.
Key capabilities
from the Microsoft Marketplace listingKnowledge Base access
Users can ask questions to access solutions from Knowledge Base articles.
Request management
Users and agents can create, submit, and manage requests through the Microsoft Teams bot interface.
Request status updates
Users and agents can view request status and receive updates and notifications.
Who it's for
The vendor names end users, users, and agents.
How it compares
InvGate Virtual Agent and Zoho Desk, Support, TR Legal Communication Hub, and JustCall for Microsoft Teams all list unknown pricing and cloud deployment. InvGate Virtual Agent was updated in Oct 2025, compared with Zoho Desk in Apr 2026, Support in Jul 2024, TR Legal Communication Hub in Jan 2025, and JustCall for Microsoft Teams in Sep 2023.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Price not published | Cloud | |
| Zoho Desk | Price not published | Cloud | |
| Support | Price not published | Cloud | |
| TR Legal Communication Hub | Not in catalog | ||
| JustCall for Microsoft Teams | Price not published | Cloud | |
In the catalog
950 plugins in Microsoft Teams · Collaboration
Price distribution: 19 free, 11 freemium, 100 paid, 820 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«InvGate Service Desk is one of the strongest and most effective service management tools in the industry. Acting both as a SaaS and an on-premise solution, it provides an easy-to-use, fit-for-purpose, issue and request management product focused on problem solving and time saving. InvGate Virtual Agent makes …»