Collect, vote on, filter, and manage ideas in Salesforce Experience Cloud.

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PRICINGPaid
DEPLOYMENTCloud
CATEGORYProductivity
UPDATED ON MARKETPLACE
IdeaStorm — screenshot from the Salesforce AppExchange listing

What it does

IdeaStorm replaces Salesforce Classic Ideas for Lightning Experience. Users and customers can submit and vote on ideas through Lightning Experience and Experience Cloud. Administrators can detect duplicates, merge ideas with optional approval workflows, and configure global or zone-specific settings. Voting options can collect details such as account name.

Key capabilities

from the Salesforce AppExchange listing

Idea submission

Users and customers can submit ideas through Lightning Experience and Experience Cloud.

Idea voting

Users can vote as themselves or as an advocate for a customer through custom vote flows.

Idea filtering

Idea Browser provides multiple options for filtering ideas.

Duplicate detection

A duplicate detection engine uses a minimum keyword match.

Idea merging

Administrators can merge ideas with optional approval workflows.

Account-based voting

Voting can capture feedback from customer representatives based on account.

Configurable settings

Administrators can configure settings globally or by zone and customize flows for voting and idea creation.

Use cases

  • Internal teams can collect ideas for innovation initiatives.
  • Customer-facing teams can source feedback from customers through Experience Cloud.

Who it's for

The add-in is for users, customers, customer representatives, app administrators, and zone administrators.

In the catalog

61 plugins in Experience Cloud · Productivity

Price distribution: 5 free, 8 freemium, 48 paid

Pricing & deployment

Platform
Salesforce
Product
Experience Cloud
Deployment
Cloud
Pricing
Paid

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What the vendor says

«IdeaStorm is a complete replacement for Salesforce Classic Ideas, rebuilt for the Lightning Experience. It empowers users and customers to submit, vote, and collaborate on ideas in a modern, mobile-friendly UI — whether internally or through Experience Cloud. Key User Features: ⦁ Vote as your user or as an advocate …»

Official marketplace listing

Publisher
Coatney Software Solutions, LLC
Updated on marketplace
Facts verified