Collects customer feedback through surveys and displays analysis in a dashboard.

Facts verified marketplace.microsoft.comAd-free rankings
PRICINGPaid
DEPLOYMENTCloud
CATEGORYData Management
UPDATED ON MARKETPLACE
GetFeedback — screenshot from the Microsoft Marketplace listing

What it does

GetFeedback creates surveys and supports survey questions and response designs in multiple languages. Surveys can include a business name and logo, and QR codes can be placed on receipts, counters, or websites. The application displays customer satisfaction analysis and sends notifications for negative responses. It also supports email or SMS invitation channels, case management, online support, and quarterly feature updates.

Key capabilities

from the Microsoft Marketplace listing

Survey creation

Creates surveys with customizable questions and response designs.

Multilingual surveys

Supports survey setup in multiple languages.

Dashboard analysis

Displays data analysis and customer satisfaction results in a dashboard.

QR code distribution

Provides QR codes for placement on receipts, counters, or websites.

Alerts and notifications

Notifies stakeholders about negative responses for immediate action.

Channel integration

Supports invitation channels such as email or SMS.

Case management

Provides case management for customer satisfaction and service recovery.

Online support

Provides online support.

Use cases

  • A business can place a survey QR code on a receipt, at a counter, or on its website.
  • A business can add its name and logo to a survey.
  • Negative survey responses can trigger notifications to stakeholders.

In the catalog

493 plugins in Data Management

Price distribution: 6 free, 6 freemium, 167 paid, 314 price not published

Pricing & deployment

Platform
Microsoft 365
Deployment
Cloud
Pricing
Paid

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What the vendor says

«This application is available only in Thai. GetFeedback คือเครื่องมือที่ช่วยให้คุณเข้าใจลูกค้าผ่านแบบสอบถามและการแสดงผลอย่างอัจฉริยะ - สร้างแบบสอบถามฟรีในสไตล์ที่คุณต้องการได้ทุกที่ ทุกเวลา - ใส่ชื่อและโลโก้ธุรกิจของคุณลงในแบบสำรวจ เพื่อให้ลูกค้าจดจำแบรนด์ของคุณได้ดียิ่งขึ้น - พิมพ์ QR code ที่ท่านได้รับ …»

Official marketplace listing

Publisher
Feedback 180 Co.,Ltd.
Updated on marketplace
Facts verified

Tags

customerinsightanalyticaldashboardexperiencesurveygetfeedback