Front | Collaborative email

by FrontAtlassianFree

Connects Front with Jira to create and link issues from conversations and reopen related conversations when issues close.

Facts verified marketplace.atlassian.comAd-free rankings
PRICINGFree
DEPLOYMENTCloud
CATEGORYSales and customer relations
UPDATED ON MARKETPLACE
Front | Collaborative email — screenshot from the Atlassian Marketplace listing

What it does

The integration connects Front conversations with Jira issues. Teams can create issues from the inbox, add details, priority, and assignees, or link conversations to existing issues. When a linked Jira issue closes, the related Front conversation reopens for customer follow-up.

Key capabilities

from the Atlassian Marketplace listing

Issue creation

Creates new Jira issues directly from Front conversations.

Issue linking

Links Front conversations to existing Jira issues.

Issue details

Adds details, priority, and assignees to new Jira issues from Front.

Closed-issue follow-up

Reopens linked Front conversations when Jira issues close.

Use cases

  • A customer conversation containing a product idea, request, or feedback can be sent to a development team as a Jira issue.
  • A team can reopen a related conversation after an issue closes and share the update with the customer.

Who it's for

The integration is for development teams and teams managing customer conversations.

In the catalog

87 plugins in Jira · Sales and customer relations

Price distribution: 30 free, 23 freemium, 34 paid

Pricing & deployment

Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Free

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What the vendor says

«Front is reinventing email for the way teams work. More than 4,000 businesses rely on Front to collaborate, hold each other accountable, and get more done — right from their inboxes. Beyond group email addresses like support@ or bugs@ and individual email, teams can manage social media messages, live chat, SMS, and …»

Official marketplace listing

Publisher
Front
Updated on marketplace
Facts verified