Export Jira Service Management tickets, issues, and knowledge base records to CSV with selectable fields.

Facts verified marketplace.atlassian.comAd-free rankings
PRICINGPaid
DEPLOYMENTCloud
CATEGORYAdministrative tools
UPDATED ON MARKETPLACE
Export CSV Tool — screenshot from the Atlassian Marketplace listing

What it does

Export CSV Tool exports Jira Service Management tickets, contacts, organizations, agents, replies, attachments, and tags to CSV. It also exports knowledge base articles, categories, folders, attachments, and tags. Fields can be selected for export, and the CSV output can be previewed before use. The exported file can be stored or imported into another system.

Key capabilities

from the Atlassian Marketplace listing

Service desk exports

Exports tickets, contacts, organizations, agents, replies, attachments, and tags from Jira Service Management.

Knowledge base exports

Exports knowledge base articles, categories, folders, attachments, and tags.

Custom field selection

Allows fields to be customized for the export.

CSV preview

Provides a preview of Jira Service Management data in CSV format before export.

Use cases

  • A team moving service desk records to another system can create a CSV file for import.
  • An organization can export knowledge base content for storage or further use.

How it compares

Export CSV Tool and Issue Sync - Synchronization for Jira are both paid listings with cloud deployment. Export CSV Tool was updated in Jun 2021, while Issue Sync - Synchronization for Jira was updated in Jul 2026. Issue Sync - Synchronization for Jira also lists server and data-center deployment, in addition to cloud.

NamePricingDeploymentUpdated
Export CSV Toolthis pluginPaidCloud
Issue Sync - Synchronization for JiraPaidCloud · Data Center · Server

In the catalog

1,002 plugins in Jira · Administrative tools

Price distribution: 271 free, 275 freemium, 456 paid

Pricing & deployment

Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Paid

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What the vendor says

«Tickets Contacts Organizations Agents Public and private replies Attachments, Tags Knowledge base records: Knowledge Base articles Categories Folders Attachments, Tags WHY SHOULD YOU EXPORT DATA USING THIS APP? User-friendly interface; Quick and simple migration setup; 100% cloud; Free testing; Export an extensive …»

Official marketplace listing

Publisher
Help Desk Migration
Updated on marketplace
Facts verified

Tags

import/exportintegrationsit supportmigration