Embrace Embedded
Generative AI for Jira ticket responses, customer inquiries, knowledge collections, and support content.
Embrace.aiFree
eGain Knowledge Hub™
by eGainAtlassianFree
Knowledge management for Jira with AI-assisted content management, editorial workflows, reporting, and multiple search methods.
PRICINGFree
DEPLOYMENTCloud
CATEGORYContent and communication
UPDATED ON MARKETPLACE
What it does
eGain Knowledge Hub provides generative AI-assisted content management through AssistGPT, an authoring console, and editorial workflows. Reporting and management features cover knowledge content and AI guidance. Agents can find answers through instant answers, guided search, federated search using pre-built connectors, and faceted search, while conversational AI provides guidance for problem resolution and product advice.
Key capabilities
from the Atlassian Marketplace listingAI-assisted content management
AssistGPT supports content creation and curation.
Editorial workflows
Editorial workflows support knowledge content management.
Knowledge reporting
Reporting features cover knowledge content and AI guidance.
Federated search
Federated search uses pre-built connectors to search across sources.
Conversational AI guidance
Conversational AI provides guidance for problem resolution and product advice.
Who it's for
The vendor names agents as users of the guidance and answer features.
How it compares
eGain Knowledge Hub is free and cloud-deployed, as is Embrace Embedded. eGain Knowledge Hub was updated in Oct 2024, while Embrace Embedded was updated in Nov 2025.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Free | Cloud | |
| Embrace Embedded | Free | Cloud |
In the catalog
505 plugins in Jira · Content and communication
Price distribution: 127 free, 198 freemium, 180 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Free
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What the vendor says
«Gen AI-assisted content management Effective knowledge management starts with quality content. The Knowledge Hub makes content creation and curation a snap with AssistGPT generative AI capability, an easy-to-use authoring console, and flexible editorial workflows that ensure consistency, quality, and speed. Extensive …»