Connector for Salesforce and Jira (Server) by Appfire

by Appfire Technologies, LLCSalesforcePaid

Links and synchronizes Salesforce objects with Jira Server issues across both interfaces.

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PRICINGPaid
DEPLOYMENTCloud
CATEGORYData and integration
UPDATED ON MARKETPLACE
Connector for Salesforce and Jira (Server) by Appfire — screenshot from the Salesforce AppExchange listing

What it does

The connector links Salesforce objects with Jira Server issues and synchronizes changes between them. Jira Server can connect to multiple Salesforce instances, with each connection assigned to multiple Jira projects. Selected Salesforce data can be searched and created from Jira issues. In Salesforce, Jira issues can be viewed, created, and linked, while Case comments can be collected in an aggregated view. Synchronization can run automatically or manually.

Key capabilities

from the Salesforce AppExchange listing

Object linking

Associates Salesforce objects with Jira Server issues.

Multiple connections

Connects Jira Server to multiple Salesforce instances.

Project assignments

Associates each Salesforce connection with multiple Jira projects.

Data access settings

Controls the Salesforce data exposed inside Jira Server.

Salesforce search

Searches Salesforce objects from Jira Server.

Object creation

Creates Salesforce objects from Jira issues.

Change synchronization

Transfers changes between linked Salesforce objects and Jira issues.

Case comment views

Displays combined comments from associated Salesforce Cases.

Use cases

  • Development and product management teams can track product issues in Jira while support and sales teams work on related Salesforce records.
  • Teams can view linked Jira and Salesforce information from either system while coordinating work on the same issue.

Who it's for

For development, product management, support, and sales teams working across Jira and Salesforce.

How it compares

Linear for Salesforce connects Salesforce with Linear and lets customer cases be escalated by creating or linking Linear issues from Salesforce. This listing connects Salesforce with Jira Server and also supports multiple Salesforce instances, multiple Jira projects, configurable Salesforce data access, and synchronization between both systems.

NamePricingDeploymentUpdated
Connector for Salesforce and Jira (Server) by Appfirethis pluginPaidCloud
Linear for SalesforceFreemiumCloud

In the catalog

1,106 plugins in Salesforce Platform · Data and integration

Price distribution: 265 free, 166 freemium, 675 paid

Pricing & deployment

Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid

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What the vendor says

«Your development and product management teams live in JIRA. Your support and sales teams close in Salesforce. They all deal with product issues and need an integrated view of what's going in order to be effective. The connector links and synchronizes Salesforce objects and Jira issues for an integrated experience from …»

Official marketplace listing

Publisher
Appfire Technologies, LLC
Updated on marketplace
Facts verified