IT Helpdesk: IT Support Software for SharePoint & M365
A no-code SharePoint app that centralizes IT ticket tracking, routing, and reporting within Microsoft 365 environments.
SP MarketplacePaid
ClipTraining
by ClipTrainingMicrosoft 365Price not published
Delivers Microsoft 365 training videos through Microsoft Teams with searchable content and administrator-managed learning paths.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Offers a library of more than 5,000 short lessons covering tasks in Microsoft 365 applications. Administrators can arrange materials into role- or department-based learning paths and conceal content that is not required. The library is available within Microsoft Teams and includes search, gamification, and learning-activity reporting.
Key capabilities
from the Microsoft Marketplace listingTraining video library
Provides more than 5,000 lessons focused on tasks across Microsoft 365 workloads.
Teams-based access
Makes the training library available from within Microsoft Teams.
Learning path setup
Supports customized learning paths for users, roles, or departments.
Material visibility settings
Allows administrators to hide selected training content.
Full-text search
Indexes the library so users can locate relevant lessons from any device.
Activity reporting
Supports tracking and reporting on user learning activity.
Learning gamification
Includes gamification features for training activities.
Who it's for
The vendor names organizations, enterprise organizations, departments, administrators, and end users.
In the catalog
68 plugins in Microsoft 365 · Customer Service
Price distribution: 1 free, 3 freemium, 26 paid, 38 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft 365
Deployment
Cloud
Pricing
Price not published
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Helpdesk 365
Helpdesk 365 lets employees create helpdesk tickets in SharePoint and Microsoft Teams using existing Microsoft 365 credentials.
Apps 365 and HR 365Freemium
What the vendor says
«ClipTraining is an on-line streaming platform for training videos with over 5,000 task-based learning sessions included in the library. The solution allows organizations to deliver learning content easily and effectively. The web-based interface is fully customizable through an administration page so organizations can …»