Gung PIM & B2B order portal
Manages B2B orders, EDI, sales rep orders, punch out, and marketplaces for Microsoft Dynamics 365 Business Central users.
Gung ABPaid
Chatlayer.ai
by Chatlayer.aiMicrosoft 365Paid
Builds multilingual chatbots and voice bots with cloud-based AI, social messaging, contact center, and API integrations.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Provides a cloud platform for building chatbots and voice bots without coding. The platform supports interactions in over 100 languages and can connect with social messaging services, contact center solutions, and APIs. It also includes customer behavior analytics and chatbot training and support.
Key capabilities
from the Microsoft Marketplace listingMultilingual interactions
Supports chatbot interactions in over 100 languages.
No-code bot building
Allows business users to build chatbots and voice bots without coding.
Customer analytics
Provides analytics based on customer behavior.
Social messaging
Supports chat applications including Facebook Messenger and WhatsApp.
Contact center integrations
Integrates with contact center solutions such as Genesys, RingCentral, and Vocalcom.
API integrations
Provides an API for integration with contact center solutions.
Use cases
- Business users can create chatbots and voice bots from business experience and service knowledge.
- Customer conversations can take place through social messaging applications.
- Organizations can connect the platform with an existing contact center solution through integrations or its API.
Who it's for
Business users.
In the catalog
145 plugins in Customer Service
Price distribution: 3 free, 5 freemium, 80 paid, 57 price not published
Pricing & deployment
Platform
Microsoft 365
Deployment
Cloud
Pricing
Paid
Similar plugins in Microsoft 365 · Customer Service
View all 145 →
Helpdesk 365
Helpdesk 365 lets employees create helpdesk tickets in SharePoint and Microsoft Teams using existing Microsoft 365 credentials.
Apps 365 and HR 365Freemium
MxAPS Advanced Finite Capacity Scheduling
Generates realistic and efficient production schedules for manufacturers using Microsoft Dynamics 365 Business Central.
Insight WorksPaid
Revelation Contacts
Revelation Contacts connects to Revelation Helpdesk to search, view, and email user records directly from the add-in interface.
Yellowfish SoftwarePrice not published
What the vendor says
«State-of-the-art AI - Multi language Our self-learning AI powered platform is capable of understanding multiple languages. Our chatbots actually learn from your customers. They interact intelligently and appropriately in over 100 languages. Chatbots built by Business Users Build your chatbot on business experience …»