Back up Jira Service Management data on demand and export service desk and knowledge base records to CSV.

Facts verified marketplace.atlassian.comAd-free rankings
PRICINGPaid
DEPLOYMENTCloud
CATEGORYAdministrative tools
UPDATED ON MARKETPLACE
Backup — screenshot from the Atlassian Marketplace listing

What it does

The app creates on-demand backups of a Jira Service Management instance. It exports service desk and knowledge base records to CSV, including tickets, contacts, organizations, agents, replies, articles, categories, folders, attachments, and tags.

Key capabilities

from the Atlassian Marketplace listing

On-demand backups

Runs backups of a Jira Service Management instance when needed.

CSV data export

Exports Jira Service Management data to CSV.

Service desk records

Backs up tickets, contacts, organizations, agents, public and private replies, attachments, and tags.

Knowledge base records

Backs up knowledge base articles, categories, folders, attachments, and tags.

Export preview

Allows the Jira Service Management data export to be previewed before payment.

In the catalog

1,002 plugins in Jira · Administrative tools

Price distribution: 271 free, 275 freemium, 456 paid

Pricing & deployment

Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Paid

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What the vendor says

«Tickets Contacts Organizations Agents Public and private replies Attachments, Tags Knowledge base records: Knowledge Base articles Categories Folders Attachments, Tags WHY BACKUP JIRA SERVICE MANAGEMENT USING THIS APP? Easy to use, no installation required; Run backups when you need to; Quickly backup the whole …»

Official marketplace listing

Publisher
Help Desk Migration
Updated on marketplace
Facts verified

Tags

import/exportintegrationsit supportmigration