Analytics 365 Call Analytics: Demo
Free demo version that lets you explore Microsoft Teams call analytics metrics, reports and dashboards with sample data.
TollringPaid
Avaya Cloud Office
by RingCentral Inc.Microsoft 365Price not published
Adds Avaya Cloud Office calling, messaging, fax, voicemail, contacts, presence, and analytics to Microsoft Teams.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
What it does
Avaya Cloud Office embeds telephony in Microsoft Teams for calls with internal and external contacts. It provides call history, voicemail actions, SMS and fax messaging, contact lists, presence synchronization, notifications, and colleague availability. Analytics can use report templates, customized reports, and sharing. The add-in supports Teams desktop, web, and mobile platforms, along with light and dark themes and Direct Routing mode.
Key capabilities
from the Microsoft Marketplace listingCloud telephony
Places and receives internal and external calls from Microsoft Teams.
Call history
Displays missed, received, and outbound calls with options to manage entries, contacts, SMS, fax, and blocked numbers.
Voicemail actions
Provides quick actions for voicemail messages.
SMS and fax
Sends SMS messages and faxes from Microsoft Teams.
Contact synchronization
Combines Microsoft and Avaya Cloud Office contact lists.
Presence synchronization
Synchronizes presence between Microsoft Teams and Avaya Cloud Office.
Communications analytics
Creates reports from templates, supports report customization, and allows reports to be shared.
Multi-device support
Supports Microsoft Teams desktop, web, and mobile platforms.
Use cases
- An organization can deploy the add-in to its entire organization or to selected users through a three-step process.
- Teams users can manage multiple incoming calls while viewing colleagues' real-time availability.
- Teams users can switch between light and dark themes and manage phone settings within Microsoft Teams.
How it compares
Avaya Cloud Office has an unknown pricing model, while Analytics 365 Call Analytics: Demo and Emailgistics for Microsoft 365 are paid, Employee Directory TeamConnect is freemium, Emailgistics for Microsoft 365: Free Trial is free, and Appspace is unknown. All listed alternatives use cloud deployment, as does Avaya Cloud Office. The alternatives list update dates of May 2026, Aug 2026, Aug 2026, Dec 2025, and Jul 2026 respectively.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Price not published | Cloud | |
| Analytics 365 Call Analytics: Demo | Paid | Cloud | |
| Emailgistics for Microsoft 365 | Not in catalog | ||
| Employee Directory TeamConnect | Freemium | Cloud | |
| Emailgistics for Microsoft 365: Free Trial | Not in catalog | ||
| Appspace | Price not published | Cloud | |
In the catalog
923 plugins in Microsoft 365 · Analytics
Price distribution: 32 free, 48 freemium, 331 paid, 512 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft 365
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«Avaya Cloud Office for Microsoft Teams turbocharges your Teams deployment with a market-leading cloud business phone. Highly reliable telephony, advanced calling features, and market-leading analytics transform Teams into a powerful communications hub. Avaya Cloud Office for Teams empowers users to: • Place and …»