Analytics 365 Call Analytics: Demo
Free demo version that lets you explore Microsoft Teams call analytics metrics, reports and dashboards with sample data.
TollringPaid
RingCentral
by RingCentral Inc.Microsoft 365Price not published
Connects Microsoft Teams with RingCentral telephony for calls, messaging, faxing, contacts, presence, and analytics.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
What it does
Connects RingCentral telephony with Microsoft Teams for internal and external calls. It provides call history, voicemail actions, SMS and fax messaging, integrated contacts, presence synchronization, notifications, and colleague availability. Administrators can configure reports from templates, customize them, and share them. The add-in supports Teams desktop, web, and mobile platforms.
Key capabilities
from the Microsoft Marketplace listingTeams telephony
Places and receives internal and external calls through RingCentral within Microsoft Teams.
Call management
Displays call history and provides actions for contacts, SMS, fax, directory entries, and blocked numbers.
Voicemail actions
Provides quick actions for voicemail messages.
SMS and fax
Sends SMS messages and faxes from Microsoft Teams.
Contact synchronization
Combines Microsoft and RingCentral contact lists in an integrated view.
Presence synchronization
Synchronizes presence between Microsoft Teams and RingCentral.
Communications analytics
Creates reports from templates, with options to customize and share them.
Multi-device support
Supports Microsoft Teams on desktop, web, and mobile platforms.
Use cases
- An administrator can deploy the integration to the entire organization or selected users.
- A user can view colleagues' availability and manage multiple incoming calls in Microsoft Teams.
How it compares
RingCentral is cloud-deployed with an unknown pricing model. Analytics 365 Call Analytics: Demo is also cloud-deployed and paid, while Employee Directory TeamConnect is cloud-deployed and freemium. RingCentral and Sift both have unknown pricing models and cloud deployment, while Sift was updated in May 2025. Appspace and FastOrg also use cloud deployment and unknown pricing models, with update dates of Jul 2026 and Jul 2025 respectively.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Price not published | Cloud | |
| Analytics 365 Call Analytics: Demo | Paid | Cloud | |
| Employee Directory TeamConnect | Freemium | Cloud | |
| Sift | Price not published | Cloud | |
| Appspace | Price not published | Cloud | |
| FastOrg | Price not published | Cloud |
In the catalog
923 plugins in Microsoft 365 · Analytics
Price distribution: 32 free, 48 freemium, 331 paid, 512 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft 365
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«RingCentral for Microsoft Teams turbocharges your Teams deployment with a market-leading cloud business phone. Highly reliable telephony, advanced calling features, and market-leading analytics transform Teams into a powerful communications hub. RingCentral for Teams empowers users to: • Place and receive calls: Embed …»