Koji: AI Agents for Confluence and JSM
AI agents for Jira connect with Confluence and Jira Service Management to answer questions and handle support requests.
KonversoPaid
AiseraGPT
by Aisera Inc.AtlassianPaid
Automates conversational self-service and support workflows in Jira using generative AI.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYIT support and service
UPDATED ON MARKETPLACE
What it does
Provides conversational support across languages, domains, and messaging apps, with information and actions for self-service requests. Automates repetitive request resolution through prebuilt, imported, or custom AI workflows. Learns from Jira service desk tickets, Confluence knowledge sources, and conversation logs to provide contextual responses.
Key capabilities
from the Atlassian Marketplace listingConversational support
Provides conversational support across languages, domains, and messaging apps.
AI workflow automation
Automates repetitive requests through prebuilt, imported, or custom workflows.
Low-code flow studio
Provides a low-code/no-code flow studio for creating custom workflows.
Service data learning
Uses service desk tickets, knowledge sources, and conversation logs to provide contextual responses.
Use cases
- Supports employees and customers through self-service interactions.
- Applies support workflows across IT, HR, Legal/Compliance, Facilities, and Customer Support.
Who it's for
IT, HR, Legal/Compliance, Facilities, and Customer Support teams.
How it compares
AiseraGPT is a paid cloud listing updated in Nov 2023.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| Koji: AI Agents for Confluence and JSM | Paid | Cloud | |
| Enjo Agent Assist - AI copilot for JSM Agents | Paid | Cloud | |
| Gaspar Virtual Agent | Paid | Cloud |
In the catalog
495 plugins in Jira · IT support and service
Price distribution: 157 free, 126 freemium, 212 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Aisera’s Generative AI solutions, AI Copilot and AiseraGPT, are the revolutionizing forces behind exceptional employee and customer service experiences across enterprise domains (IT, HR, Legal/Compliance, Facilities, Customer Support) and industry verticals. With AiseraGPT, enterprises are equipped to deliver …»