Advanced Field Service

by HSOMicrosoft 365Paid

Manage field-service cases, customer assets, agreements, and work orders in Microsoft Dynamics 365 for Field Service.

Facts verified marketplace.microsoft.comAd-free rankings
PRICINGPaid
DEPLOYMENTCloud
CATEGORYFinance
UPDATED ON MARKETPLACE
Advanced Field Service — screenshot from the Microsoft Marketplace listing

What it does

Adds field-service functions to Microsoft Dynamics 365 for Field Service. The add-in links customer assets and agreements with cases, applies warranty and agreement coverage to work orders, and supports service-level tracking. It also includes agreement renewals, quotations, invoice schedules, resource rates, overtime surcharges, and customer asset defaults.

Key capabilities

from the Microsoft Marketplace listing

Case Linking

Links customer assets and agreements to cases and detects applicable agreement service-level terms.

Customer Asset Management

Supports customer asset types, customer asset groups, warranty terms, structures, templates, and dependent incident type defaults.

Agreement Administration

Supports agreement customer assets, agreement types, coverage terms, quotations, indexation, and renewal.

Work Order Coverage

Automatically applies warranty and agreement coverage to work order products and services.

Billing Rules

Supports fixed-price invoicing with invoice schedules, hourly rates by resource or role, and overtime surcharges.

Use cases

  • Field service employees can access customer asset and agreement information while handling cases.
  • Organizations can prepare agreement and work order quotations.
  • Reporting teams can use additional entities with Power BI.

Who it's for

Professional service organizations and field service organizations.

How it compares

Advanced Field Service is a paid cloud listing updated on Aug 2026. Handyman Field-Service Management for Dynamics 365 Business Central is also paid and cloud-deployed, with an update date of Aug 2026. Property Management Software on Dynamics 365 for Real Estate and Advanced Discounts are paid cloud listings updated in Jul 2026.

NamePricingDeploymentUpdated
Advanced Field Servicethis pluginPaidCloud
Handyman Field-Service Management for Dynamics 365 Business CentralPaidCloud
Property Management Software on Dynamics 365 for Real EstatePaidCloud
Advanced DiscountsPaidCloud

In the catalog

277 plugins in Power BI · Finance

Price distribution: 15 free, 6 freemium, 254 paid, 2 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Power BI
Deployment
Cloud
Pricing
Paid

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What the vendor says

«For professional service organizations, managing every aspect of the end-to-end cycle of field service management is critical. In an ever-changing world with a growing focus on servitization field service organizations must adapt. We realize that to maintain a competitive advantage, you must accomplish more with less …»

Official marketplace listing

Publisher
HSO
Updated on marketplace
Facts verified

Tags

assetmanagementworkordersexecutedunderagreementcoveragecustomeragreements