Call Center Agent Analytics
Analyze call center customers, agents, operations, and satisfaction in Tableau.
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All Enterprise Apps and Plugins
Browse verified enterprise apps and plugins for Microsoft 365, Salesforce, Atlassian, and Autodesk.
Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics
Connects Talkdesk contact center functions with Salesforce for CTI, routing, outbound campaigns, data sync, and reporting.
TalkdeskPaidCompare
SmartCase by EpiAnalytics, Inc.
Classifies customer contacts and analyzes sentiment in Salesforce Platform.
EpiAnalytics, Inc.PaidCompare
Partner Contact Center Powered by Vonage
Handles voice and contact-center interactions in Agentforce with routing, call records, transcription, analytics, and outbound dialing.
VonagePaidCompare
Medallia Sales & Service Experience for Salesforce
Unifies customer feedback and analytics with Salesforce data in Experience Cloud.
Medallia, Inc.PaidCompare
Tethr: Effortless conversation analytics
Analyze Salesforce customer calls and chats, link them to contacts, and return conversation reports and insights in Salesforce.
TethrPaidCompare
Natterbox - AI Contact Center | AI Agents | Voice | SMS | WhatsApp | Analytics
Manage voice, SMS, and WhatsApp contact-center work with AI agents and analytics inside Salesforce Service Cloud.
NatterboxPaidCompare
Voxivo CTI Integration for Salesforce®
Connects Salesforce with Voxivo cloud communications for telephony, hotdesking, call analytics, and cost management.
FoehnPaidCompare
JustCall CTI for Salesforce | Calls & SMS, AI Auto Dialer, Automation, Analytics
Adds calls, SMS, dialers, logging, AI summaries, workflows, routing, and analytics to Salesforce.
JustCallPaidCompare
IVR Migration Tool (Legacy to SCV powered by Amazon Connect & Lex)
Move legacy IVR workflows into Amazon Lex and Amazon Connect for Service Cloud Voice.
NeuraFlash LLCFreeCompare
ServiceMax Asset 360 for Salesforce
Manage field assets, warranties, service work, parts, scheduling, and analytics within Salesforce Field Service.
ServiceMax, Inc.PaidCompare
Voicespin: AI Super Agent |AI VoiceBot|AI ChatBot|Speech Analytics
Combines AI voice, chat, messaging, dialing, and speech analytics in a Salesforce agent panel.
VoicespinPaidCompare
