Zoho Assist - Remote Support
Initiate remote support sessions from Jira service requests to troubleshoot customer computers.
Zoho AssistFree
Zoho Lens
by Zoho Corporation Pvt Ltd.AtlassianFree
Initiates augmented reality remote-assistance sessions from Jira service requests and updates tickets after sessions.
PRICINGFree
DEPLOYMENTCloud
CATEGORYIT support and service
UPDATED ON MARKETPLACE
What it does
Zoho Lens enables instant or scheduled augmented reality remote-assistance sessions from Jira service requests to troubleshoot remote equipment. Sessions can use AR annotations, virtual pointers, AR comments, QR and barcode scanners, and file transfer. At the end of a session, comments can be added and a new ticket status selected.
Key capabilities
from the Atlassian Marketplace listingAR assistance sessions
Initiates instant or scheduled augmented reality remote-assistance sessions from service requests.
Troubleshooting tools
Provides AR annotations, virtual pointers, AR comments, QR and barcode scanners, and file transfer.
Service request updates
Allows comments and a new ticket status to be added at the end of each session.
Supported devices
Supports specified Android and iOS versions, selected RealWear, Epson, and Vuzix smartglasses, and Apple Vision Pro.
In the catalog
495 plugins in Jira · IT support and service
Price distribution: 157 free, 126 freemium, 212 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Free
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What the vendor says
«Supported devices Android For Sharing Camera Stream - Version 5.1 and above For Sharing Camera Stream and to use Augmented Reality - Version 7.0 and above(Only devices that support ARCore ) iOS For Sharing Camera Stream - Version 14.0 and above For Sharing Camera Stream and to use Augmented Reality - Version 14.0 and …»
Official marketplace listing
Marketplace
Publisher
Zoho Corporation Pvt Ltd.
Updated on marketplace
Facts verified