Connects Zenduty incident management with Jira issue tracking for production and reliability engineering teams.

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PRICINGFree
DEPLOYMENTCloud
CATEGORYIT support and service
UPDATED ON MARKETPLACE

What it does

The integration connects Zenduty incident management with Jira issue tracking. It converts incidents into Jira issues and synchronizes incident updates between the two systems in real time. Mapping options and automated actions support customized workflows. It also centralizes monitoring and alerting, automates responses, and keeps an audit trail of incident-related activity.

Key capabilities

from the Atlassian Marketplace listing

Incident conversion

Converts Zenduty incidents into issues within Jira.

Real-time synchronization

Synchronizes incident updates between Zenduty and Jira in real time.

Customizable mappings

Provides mapping options for tailored workflows.

Automated actions

Supports automated actions within incident-related workflows.

Monitoring and alerting

Centralizes monitoring and alerting for incident resolution.

Incident audit trail

Maintains an audit trail of incident-related activities.

Use cases

  • Production teams can use the integration to connect incident handling with Jira issue tracking.
  • Incident management and development teams can coordinate around service health and incident updates.

Who it's for

The integration is for production teams, reliability engineering teams, incident management teams, and development teams.

In the catalog

495 plugins in Jira · IT support and service

Price distribution: 157 free, 126 freemium, 212 paid

Pricing & deployment

Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Free

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What the vendor says

«The Zenduty <> Jira Integration brings together two essential tools for modern teams - incident management and issue tracking. Now available on the Jira Marketplace, this integration streamlines your workflow by connecting Zenduty's robust incident management capabilities with Jira's industry-leading issue tracking …»

Official marketplace listing

Publisher
Zenduty
Updated on marketplace
Facts verified