Support
Contact Microsoft Support lets IT Admins and Teachers troubleshoot issues and escalate service requests inside Microsoft Teams.
Microsoft CorporationPrice not published
ZenAdmin
by HYBR1D TECHNOLOGIES PTE. LTD.Microsoft 365Price not published
Create IT tickets and request device, access, setup, software, and hardware support within Microsoft Teams.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYCollaboration
UPDATED ON MARKETPLACE
What it does
Creates IT tickets in Microsoft Teams for device requests, replacements, setup assistance, credential recovery, software issues, and hardware problems. Device requests can include specifications and country. The app is available to licensed ZenAdmin platform users.
Key capabilities
from the Microsoft Marketplace listingDevice requests
Accepts requests for laptops, smartphones, tablets, and peripherals with specifications and country information.
Device replacements
Handles requests to replace or upgrade existing devices.
Setup assistance
Provides assistance with setting up work applications and tools.
Credential recovery
Handles lost credentials and device lockout requests.
Software troubleshooting
Addresses email syncing, attachment, and pop-up ad issues.
Hardware troubleshooting
Handles device startup, laptop shutdown, and audio problems.
In the catalog
950 plugins in Microsoft Teams · Collaboration
Price distribution: 19 free, 11 freemium, 100 paid, 820 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«Introducing ZenAdmin, your all-in-one IT support on Microsoft Teams! With ZenAdmin, you can easily reach out to us for a variety of tech-related needs and create IT tickets:\n\n- Request new devices: Need a laptop, smartphone, tablet, or any peripherals? Simply message us with the specifications and the country you're …»
Official marketplace listing
Marketplace
Publisher
HYBR1D TECHNOLOGIES PTE. LTD.
Updated on marketplace
Facts verified