WebChat

by inwebco GmbHMicrosoft 365Price not published

Connects chat widgets and WhatsApp to Microsoft Teams for handling inquiries and replies within Teams.

Facts verified marketplace.microsoft.comAd-free rankings
PRICINGNot published
DEPLOYMENTCloud
CATEGORYCollaboration
UPDATED ON MARKETPLACE
WebChat — screenshot from the Microsoft Marketplace listing

What it does

WebChat brings messages from website chat widgets and WhatsApp into Microsoft Teams, where channel members can respond. Power Platform triggers and actions can add information from AI, CRM, and HelpDesk systems. Channels can be configured for departments, languages, products, campaigns, or specific websites. The setup includes adding WebChat to a Teams channel, testing widget messages, configuring appearance, and embedding the widget with code.

Key capabilities

from the Microsoft Marketplace listing

Teams message handling

Employees with access to a channel can process inquiries and send replies from Microsoft Teams.

WhatsApp connection

Messages from WhatsApp can be routed into Microsoft Teams.

Power Platform actions

Microsoft triggers and actions can add data from AI, CRM, and HelpDesk systems to conversations.

Dedicated channels

Separate WebChat channels can be configured for departments, languages, products, campaigns, or specific websites.

Single sign-on

The listing includes SSO and states that separate user management is not required.

Channel-based licensing

Licensing is described as applying per channel, with no additional cost for extra users.

Use cases

  • A department can use a dedicated website widget to route inquiries directly to its Microsoft Teams channel.
  • Separate channels can process inquiries for different languages, products, or campaigns.

Who it's for

Employees with Microsoft Teams channel access and departments handling website or WhatsApp inquiries.

How it compares

WebChat and YouScan both use cloud deployment and list unknown pricing, while WebChat was updated on Jan 2026 and YouScan was updated in Sep 2025. GeoGuessr, Data Chat by Moodbit, and JustCall for Microsoft Teams also use cloud deployment with unknown pricing, with update dates of Oct 2024, Jun 2024, and Sep 2023 respectively. The listing states WebChat connects chat widgets and WhatsApp with Microsoft Teams, while no comparable capabilities are provided for the alternatives.

NamePricingDeploymentUpdated
WebChatthis pluginPrice not publishedCloud
YouScanPrice not publishedCloud
GeoGuessrPrice not publishedCloud
Data Chat by MoodbitPrice not publishedCloud
JustCall for Microsoft TeamsPrice not publishedCloud

In the catalog

950 plugins in Power Platform · Collaboration

Price distribution: 19 free, 11 freemium, 100 paid, 820 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Power Platform
Deployment
Cloud
Pricing
Price not published

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What the vendor says

«WebChat enables seamless integration of messages from chat widgets and WhatsApp into Microsoft Teams, allowing direct responses within Teams. With the Power Platform, easily integrate AI, CRM, and HelpDesk data to enrich information and enhance communication. Add WebChat to Microsoft Teams to unlock a 7-day POC trial …»

Official marketplace listing

Publisher
inwebco GmbH
Updated on marketplace
Facts verified

Tags

chatwhatsappsocial