Aircall
Aircall adds call center features to Microsoft Teams, letting users place external calls and share contact cards with colleagues.
Aircall.io, Inc.Price not published
Voice Elements Calling Package
by Voice Elements CorporationMicrosoft 365Price not published
PSTN calling for Microsoft Teams with phone numbers, call routing, recording, IVR, and CRM integration.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYSales
UPDATED ON MARKETPLACE
What it does
Connects Microsoft Teams to Voice Elements for PSTN calling. Calls to a selected or existing phone number can ring on a computer, mobile phone, or tablet running Teams. The package supports call routing, IVR, call recording, call history, statistics, daily email reports, and custom CRM integration.
Key capabilities
from the Microsoft Marketplace listingPSTN calling
Adds access to PSTN calling through Microsoft Teams.
Phone numbers
Provides a local phone number selected for each user or supports existing phone numbers.
Call routing
Routes calls based on custom rules, including screening calls or forwarding them.
IVR call trees
Provides custom interactive voice response and call tree configuration.
Call recording
Records calls.
Call statistics
Provides call history, statistics, and daily email reports with call statistics.
CRM integration
Connects with a custom CRM to add CRM data to caller identification.
Native Teams app
Includes a native Microsoft Teams app.
Use cases
- Teams users can answer calls on a computer, mobile phone, or tablet.
- Incoming calls can be screened or forwarded to selected destinations.
In the catalog
144 plugins in Microsoft Teams · Sales
Price distribution: 5 free, 6 freemium, 70 paid, 63 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published
More from Voice Elements Corporation
Similar plugins in Microsoft Teams · Sales
View all 144 →
Diabolocom for Dynamics 365
Adds call, message, and interaction handling with CTI, IVR, and routing to Dynamics 365 CRM for service and sales teams.
DIABOLOCOMPaid
Apptivo
Contact synchronization tool for Office 365 that keeps Apptivo and Microsoft account contacts in a single database.
ApptivoPaid
Dell Command | Secure BIOS Configuration
Cloud-based tool that replaces BIOS passwords with certificate-based configuration management for Dell commercial devices.
Dell TechnologiesPaid
What the vendor says
«PSTN access, half price call plans, call routing, recording, IVR, CRM and more Now use Teams to call anyone, not just other Teams users. When someone calls your phone number it rings all your Teams devices: your computer, mobile phone, or tablet. Answer on any device, anywhere, anytime! It is the phone system for …»
Official marketplace listing
Marketplace
Publisher
Voice Elements Corporation
Updated on marketplace
Facts verified