Serenity Star
Serenity Star provides generative AI agents grounded in organizational data for task automation within Microsoft Teams.
Subgen AIPrice not published
Vight
by VightMicrosoft 365Price not published
Sends call summaries, sentiment scores, outage alerts, and ticket notifications to Microsoft Teams.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYAutomation
UPDATED ON MARKETPLACE
What it does
Vight sends call summaries, sentiment scores, outage alerts, and ticket notifications to Microsoft Teams personal chats, channels, and group chats. It processes calls from a connected phone system or voice agent and presents results as Adaptive Cards. It supports PSA ticket workflows such as title rewriting and duplicate ticket detection. AI-generated summaries are based on call transcripts.
Key capabilities
from the Microsoft Marketplace listingCall Summaries
Processes calls from a connected phone system and sends IT support summaries to Microsoft Teams.
Sentiment Analysis
Provides sentiment scores for processed calls.
Outage Alerts
Sends outage alerts as Adaptive Cards in Microsoft Teams.
Ticket Automation
Supports PSA workflows including title rewriting and duplicate ticket detection.
Ticket Notifications
Delivers ticket notifications in personal chats, channels, and group chats.
Who it's for
Vight is for managed service providers and technicians.
How it compares
Vight, UiPath Autopilot, HubSpot, and ExtendSync - NetSuite Edition are listed with cloud deployment and unknown pricing. Vight is listed for Microsoft Teams, while the alternatives do not have host products stated in the available data.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Price not published | Cloud | |
| UiPath Autopilot | Price not published | Cloud | |
| HubSpot | Price not published | Cloud | |
| ExtendSync - NetSuite Edition | Price not published | Cloud |
In the catalog
85 plugins in Microsoft 365 · Automation
Price distribution: 4 free, 6 freemium, 34 paid, 41 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft 365
Deployment
Cloud
Pricing
Price not published
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ExtendSync - NetSuite Edition
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What the vendor says
«Vight is an AI-powered workflow automation platform built for managed service providers (MSPs). The Vight bot delivers real-time call summaries, sentiment analysis, critical outage alerts, and ticket notifications directly to Microsoft Teams — in personal chats, channels, and group chats. Key Benefits: • AI Call …»