Manages multichannel customer engagement, sales, and marketing performance in Salesforce Platform.

Facts verified appexchange.salesforce.comAd-free rankings
PRICINGPaid
DEPLOYMENTCloud
CATEGORYSales
UPDATED ON MARKETPLACENot published
Veeva CRM — screenshot from the Salesforce AppExchange listing

What it does

Veeva CRM manages customer-facing resources and interactions across channels for life sciences companies. It provides multichannel capabilities and real-time insights for customer engagement. Sales and marketing results can be tracked to assess performance. Veeva CRM is part of the Veeva Commercial Cloud, which also includes Veeva Vault PromoMats.

Key capabilities

from the Salesforce AppExchange listing

Multichannel engagement

Supports customer engagement across multiple channels.

Real-time insights

Provides real-time insights for customer engagement.

Interaction coordination

Aligns customer-facing resources and interactions across channels.

Performance tracking

Tracks sales and marketing results.

Use cases

  • Pre-commercial companies can use it when launching their first product.
  • Life sciences companies of different sizes can use it for customer-facing engagement.

Who it's for

Field teams and life sciences companies.

How it compares

Veeva CRM covers multichannel customer engagement, customer-facing interactions, and sales and marketing performance tracking. MCCP FastTrack focuses on organizing multichannel efforts and preparing cycle plans for life sciences companies. Veeva CRM is paid, while MCCP FastTrack is freemium.

NamePricingDeploymentUpdated
Veeva CRMthis pluginPaidCloudNot published
MCCP FastTrackPaidCloud

In the catalog

1,106 plugins in Salesforce Platform · Sales

Price distribution: 265 free, 166 freemium, 675 paid

Pricing & deployment

Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid

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What the vendor says

«Veeva CRM is the most advanced and only proven life sciences CRM solution, preferred by field teams to help them optimize the customer experience. Advanced multichannel capabilities and real-time insights help engage your customers in the way and channel they prefer. Informed by the industry's largest network of …»

Official marketplace listing

Publisher
Veeva Systems
Facts verified