Userback Integration (2-way sync)

by UserbackAtlassianFree

Syncs visual feedback, bug reports, and feature requests with Jira.

Facts verified marketplace.atlassian.comAd-free rankings
PRICINGFree
DEPLOYMENTCloud
CATEGORYProject Management
UPDATED ON MARKETPLACE
Userback Integration (2-way sync) — screenshot from the Atlassian Marketplace listing

What it does

Captures feedback, bug reports, and feature requests through annotated screenshots, video recordings, and a website or app feedback widget. Collects session recordings, console logs, and browser details for issue diagnosis. Syncs feedback with Jira, including task assignment and workflow customization.

Key capabilities

from the Atlassian Marketplace listing

Visual feedback capture

Collects feedback through annotated screenshots and video recordings.

Bug reporting

Captures bug reports with session recordings, console logs, and browser details.

Feature request capture

Records feature requests for synchronization with Jira.

Jira synchronization

Syncs feedback directly to Jira and supports automatic task assignment.

Feedback widget

Embeds a feedback widget in a website or app.

Workflow customization

Allows Jira workflows to be customized to the stated process.

Who it's for

Software teams, developers, designers, and product managers.

How it compares

Userback Integration (2-way sync) is free and cloud-only, while Marker.io - Capture Issues & Bugs is paid and supports cloud, server, and data-center deployment. Usersnap #1 User Feedback Platform (Two-Way Integration) is also free but supports cloud, server, and data-center deployment. re:bug - Bug reporting directly into Jira is paid and cloud-only.

NamePricingDeploymentUpdated
Userback Integration (2-way sync)this pluginFreeCloud
Marker.io - Capture Issues & BugsPaidCloud · Data Center · Server
Usersnap #1 User Feedback Platform (Two-Way Integration)FreeCloud · Data Center · Server
re:bug - Bug reporting directly into JiraPaidCloud

In the catalog

1,328 plugins in Jira · Project Management

Price distribution: 444 free, 418 freemium, 466 paid

Pricing & deployment

Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Free

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What the vendor says

«Userback is a powerful visual feedback and bug reporting tool designed for software teams. Capture and manage feedback, bug reports, and feature requests with annotated screenshots, video recordings, and session insights—all seamlessly integrated with Jira. Easily embed Userback’s feedback widget in your website or …»

Official marketplace listing

Publisher
Userback
Updated on marketplace
Facts verified

Tags

feedback and surveysissue trackingroadmapping