TruRating

by TruratingMicrosoft 365Paid

Collects customer ratings at payment and links responses to transaction data through a dashboard.

Facts verified marketplace.microsoft.comAd-free rankings
PRICINGPaid
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
TruRating — screenshot from the Microsoft Marketplace listing

What it does

Links responses anonymously to transaction and basket data. Sends feedback to a dashboard and weekly reports, with questions rotated from a core set and options for customization.

Key capabilities

from the Microsoft Marketplace listing

Transaction-linked feedback

Connects customer responses to transaction and basket data.

Question rotation

Rotates questions from a core set and supports additional customization.

Dashboard reporting

Delivers feedback through a real-time dashboard and regular weekly reports.

Profile publishing

Use cases

  • Retail businesses can collect feedback during online and in-store purchases.
  • Businesses can test changes to stores, products, menus, marketing initiatives, or staff training.

Who it's for

Retail businesses and merchants.

In the catalog

2,531 plugins in Analytics

Price distribution: 125 free, 147 freemium, 1,350 paid, 909 price not published

Pricing & deployment

Platform
Microsoft 365
Deployment
Cloud
Pricing
Paid

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What the vendor says

«What is TruRating? The customer is king. The experience you give them is critical to gain their loyalty and recommendation. But up until now business have only had the tools to listen to a vocal minority of customers, which doesn’t provide the certainty they need to make confident decisions and drive business growth …»

Official marketplace listing

Publisher
Trurating
Updated on marketplace
Facts verified

Tags

customerexperiencemanagementfeedbackreviewstrurating