Automated CSAT Survey
Automates customer satisfaction surveys and stores responses in Salesforce.
Dean Infotech Pvt LtdConnects Salesforce Platform with TFS, turns Salesforce cases into TFS defects, and synchronizes updates between the systems.

The app links Salesforce with TFS for customer service and development teams. When a customer service case is opened in Salesforce, the integration creates a corresponding defect in TFS. Edits made to cases or defects are synchronized between the two systems in real time.
Connects Salesforce with TFS for customer service and development workflows.
Creates a related TFS defect when a Salesforce case is opened.
Transfers updates between Salesforce cases and TFS defects in real time.
Customer service and development teams supporting a product.
245 plugins in Salesforce Platform · Data and integration
Price distribution: 101 free, 26 freemium, 118 paid
Automates customer satisfaction surveys and stores responses in Salesforce.
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PUSHTOPIC«The app integrates Salesforce and TFS thereby provides accurate and realtime information to the customer service and the development team who support the product. The case created by the customer service team is automatically created as a defect in TFS. Any changes to the case in Salesforce or defects in TFS are …»