Unified SMS, WhatsApp, CTI Call Experience | AI Powered SMS App for Salesforce
Send SMS, WhatsApp, web chat, and MMS messages from Salesforce records and reports.
Girikon Inc.Paid
TextUs™ for Salesforce
by TextUsSalesforceFreemium
Add two-way texting, SMS and MMS campaigns, contact syncing, and workflow automation to Salesforce.
PRICINGFreemium
DEPLOYMENTCloud
CATEGORYMarketing
UPDATED ON MARKETPLACE
What it does
TextUs adds native two-way text messaging to Salesforce through an embedded messenger, web app, mobile app, or Chrome extension. It syncs Salesforce Contacts and Leads with TextUs and logs conversations. SMS can be added to Salesforce workflows and Flows, with customizable actions, keywords, auto-responses, and drip sequences. The platform also supports campaigns, scheduled messages, templates, media attachments, shared inboxes, and conversation assignments.
Key capabilities
from the Salesforce AppExchange listingTwo-way texting
Send and receive text messages through Salesforce.
Contact synchronization
Automatically import Salesforce Contacts and Leads into TextUs.
SMS and MMS campaigns
Send SMS and MMS campaigns to contact lists.
Salesforce workflows
Add SMS actions to Salesforce workflows and Flows.
Message automation
Use keywords, auto-responses, drip sequences, and scheduled messages for SMS communication.
Conversation management
Log conversations, assign them, and manage shared inboxes with multi-user accounts.
Message customization
Use templates, media attachments, shortened links, personalization merge fields, and text signatures.
Message reporting
View message delivery status and scheduled reports, with analytics and reporting features.
How it compares
TextUs provides two-way texting, contact and lead synchronization, conversation logging, shared inboxes, and SMS actions in Salesforce workflows and Flows. GirikSMS describes one-to-one text conversations and bulk SMS campaigns, while Heymarket lists SMS, email, MMS, call forwarding, templates, and AI-assisted messaging. Salesmsg includes texting, calling, and automated follow-ups, and TrueDialog describes single-text and two-way business texting.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Freemium | Cloud | |
| Salesmsg: Text, Call & Automate | Native Salesforce SMS App | Paid | Cloud | |
| TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting | Paid | Cloud |
In the catalog
1,106 plugins in Salesforce Platform · Marketing
Price distribution: 265 free, 166 freemium, 675 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Freemium
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What the vendor says
«New or existing phone numbers - 10-digit numbers, short codes, or toll-free - Unlimited contacts - Call forwarding - Chrome extension, web app, or mobile app - Analytics and reporting Integration Features: - Two-way texting - Automatic contact and lead syncing - Bi-directional integration - Send campaigns to contact …»