Unified SMS, WhatsApp, CTI Call Experience | AI Powered SMS App for Salesforce
Send SMS, WhatsApp, web chat, and MMS messages from Salesforce records and reports.
Girikon Inc.Paid
Salesmsg: Text, Call & Automate | Native Salesforce SMS App
by SalesMessage, IncSalesforcePaid
Send SMS, make calls, and automate follow-ups within Salesforce records and workflows.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYSales
UPDATED ON MARKETPLACE
What it does
Salesmsg lets sales and support teams exchange SMS/MMS messages and make calls from Salesforce. Conversations and call activity are logged to Salesforce records, including recordings, voicemail entries, and AI-generated transcripts. It also supports broadcasts, drip sequences, shared inboxes, Salesforce Flow triggers, AI agents, and reporting.
Key capabilities
from the Salesforce AppExchange listingTwo-way SMS/MMS
Send and receive text or multimedia messages from Salesforce leads, contacts, opportunities, cases, campaigns, and custom objects.
Salesforce calling
Make and receive calls in Salesforce with IVR routing, recordings, voicemail logs, and AI-generated transcripts.
Flow-triggered texts
Use Salesforce Flow actions to send personalized SMS after record changes, stage movements, or field updates.
Campaign messaging
Send personalized mass messages from Salesforce list views and campaigns, and enroll contacts in multi-step text sequences based on CRM activity.
AI message agents
Deploy agents to respond to incoming messages, qualify leads, answer frequently asked questions, and schedule meetings.
Shared team inbox
Provide a common inbox for texts and calls with assignment, internal notes, and routing by owner, keyword, or availability.
Consent management
Handle opt-outs, record contact opt-ins, support 10DLC registration, and retain timestamped message logs.
Communication reporting
Track delivery, replies, call activity, and campaign performance in Salesforce.
Use cases
- Sales, marketing, and support teams can manage customer conversations from Salesforce records.
- Incoming messages can be handled by AI agents before qualified prospects are directed to a representative.
Who it's for
Sales, support, and marketing teams, including sales representatives.
How it compares
GirikSMS lists one-to-one and bulk SMS conversations with AI messaging, while Salesmsg also lists calling, Flow-based automation, shared inboxes, and AI agents. ValueText lists SMS, WhatsApp, web chat, AI agents, chatbots, workflows, routing, and analytics; Salesmsg additionally lists calling, 10DLC registration, opt-out handling, and Flow actions. 360 CTI lists phone calling, dialers, contact centers, SMS, WhatsApp, and Open CTI, while Salesmsg lists broadcasts, text sequences, AI agents, and a shared inbox.
In the catalog
1,106 plugins in Salesforce Platform · Sales
Price distribution: 265 free, 166 freemium, 675 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Sales and support teams lose deals when communication lives outside the CRM. Salesmsg fixes that. With Salesmsg embedded inside Salesforce, your reps text, call, and automate follow-ups from the same record they're working in. No tab-switching, no manual logging, no dropped context. Every message and call syncs to the …»