CORA – AI Chatbot for JSM
Answers support questions, opens requests, and builds knowledge articles within Jira.
CORAPaid
TelegramBridge
by Progressive.devAtlassianFreemium
Links Telegram with Jira Service Management for messaging, work item alerts, file forwarding, and controlled ticket creation.
PRICINGFreemium
DEPLOYMENTCloud
CATEGORYIT support and service
UPDATED ON MARKETPLACE
What it does
TelegramBridge links Telegram conversations with Jira Service Management. Messages from Telegram groups can be relayed into Jira work items with the group name included. The add-in can send work item keys when tickets are created or resolved, forward files from JSM public comments, and add context notes to chatbot messages. Administrators can select which message types reach Jira and optionally require a predefined Telegram command before creating a ticket.
Key capabilities
from the Atlassian Marketplace listingTelegram-Jira messaging
Telegram and Jira Service Management can exchange messages across multiple spaces.
Group message relay
Messages from several users in one Telegram group can be relayed into Jira work items with the group name included.
Ticket status alerts
Telegram users can receive the Jira work item key after ticket creation or resolution.
Message type selection
Administrators can choose which types of messages are forwarded to Jira.
Public comment files
Files from JSM public comments can be forwarded to the user's Telegram chat.
Agent context notes
The add-in can append system-generated context notes to chatbot messages for agents.
Command-only tickets
Ticket creation can be limited to a predefined command sent to the Telegram bot.
Who it's for
The vendor names administrators, agents, and users as audiences for the add-in.
How it compares
TelegramBridge is freemium, cloud-only, and updated Sep 2026, while CORA – AI Chatbot for JSM is paid, cloud-only, and updated Oct 2025. Telegram to Jira Connector is paid, cloud-only, and updated Aug 2026.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Freemium | Cloud | |
| CORA – AI Chatbot for JSM | Paid | Cloud | |
| Telegram to Jira Connector | Paid | Cloud |
In the catalog
495 plugins in Jira · IT support and service
Price distribution: 157 free, 126 freemium, 212 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Freemium
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What the vendor says
«Real-time two-way messaging between Telegram and Jira Service Management across multiple spaces. 👁️🗨️ Group chat support: receive messages from multiple users in a single conversation, with all group messages automatically relayed into Jira work items and tagged with the group name for clear tracking and …»